IT Endpoint Engineer

Job Family:

Systems Engineering

Travel Required:

Up to 10%

Clearance Required:

None

• Managing endpoint devices via Azure Intune to ensure that all devices are updated with the appropriate configuration and security policies
• Manage incoming escalated tickets from the Service Desk for end user support regarding their Guidehouse issued laptops as well as the supported applications and policies installed on those devices
• Manage cases with Microsoft support and other vendors to drive solutions to technical issues
• Ensure that endpoint devices are patched and maintained at a minimum patch level to address vulnerabilities, software updates, etc.
• Deploy applications to endpoint devices via Microsoft Intune for laptops and mobile devices
• Engage with the Guidehouse IT Architecture team on new projects and new implementations of policies to ensure the security of Guidehouse and Guidehouse client data
• Attend regular calls to discuss vulnerabilities within the environment and plan for their remediation
• Attend regular team calls and contribute to the success of the Endpoint team goals
• Work well with others in the Endpoint team as well as other parts of the IT organization to drive success

• Bachelor's Degree and minimum 6 years of experience OR 12 years of experience can be substituted for degree
• Minimum of 6 years’ experience with Microsoft Intune management methodologies regarding the security, application management, policy creation/management, health and monitoring of the service
• Ability to obtain a National Security Clearance or a U.S. Federal Government Public Trust
• Ability to manage multiple projects and initiatives effectively and on time
• Attention to detail and the ability to understand complex issues and drive them to resolution
• Demonstrated experience with scripting solutions using Power Shell
• Flexibility and agility when working on multiple tasks as urgent needs arise along with the ability to prioritize when multiple urgent matters arise
• Excellent written and verbal communication skills with colleagues as well as leadership
• Ability to work with others outside of IT and within IT within the framework of our Guidehouse RIISE principles
• Ability to team well within the Endpoint team and other IT teams to drive solutions for the Guidehouse business

• Experience with JAMF management for Mac Books
• Experience in administrating Beyond Trust work styles and configuration of policies
• Experience Patch
  
  MyPC patch management solution
• Experience with managing Defender policies
• Experience with Qualys vulnerability management
• Experience with Pharos serverless printing

The annual salary range for this position is $-$. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs.

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits include:

• Medical, Rx, Dental & Vision Insurance
• Personal and Family Sick Time & Company Paid Holidays
• Position may be eligible for a discretionary variable incentive bonus
• Parental Leave and Adoption Assistance
• 401(k) Retirement Plan
• Basic Life & Supplemental Life
• Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
• Short-Term & Long-Term Disability
• Student Loan Pay Down
• Tuition Reimbursement, Personal Development & Learning Opportunities
• Skills Development & Certifications
• Employee Referral Program