SQA Test Engineer, Manager

Company Overview

Acentra Health exists to empower better health outcomes through technology, services, and clinical expertise. Our mission is to innovate health solutions that deliver maximum value and impact.

Lead the Way is our rallying cry at Acentra Health. Think of it as an open invitation to embrace the mission of the company; to actively engage in problem‑solving; and to take ownership of your work every day. Acentra Health offers you unparalleled opportunities. In fact, you have all you need to take charge of your career and accelerate better outcomes – making this a great time to join our team of passionate individuals dedicated to being a vital partner for health solutions in the public sector.

Acentra Health is looking for a SQA Test Engineer, Manager to join our growing team.

Job Summary:

The role of the Software Quality Assurance, Manager is to use Software Quality Assurance best practices to pursue and manage a zero‑defect production environment and continuously improve and meet or exceed business objectives aligned to quality program delivery.

Responsibilities:

• Provides day‑to‑day management and supervision of Software Quality Assurance team and works under minimal supervision from senior management
• Manages the quality assurance (QA) and Software Quality Assurance processes
• Manages by metrics and provides an executive Software Quality Assurance dashboard for projects and releases
• Uses SQA frameworks to identify and manage test plans and related artifacts
• Partners with peers to implement a reusable business framework, flushing out missed requirements and test scenarios
• Manages continuous team improvement to eliminate defects before releasing into production
• Manages testers to create traceable test plans and scripts
• Uses tools and best practices to systematically measure and improve Software Quality Assurance
• Manages automation initiatives, providing guidance and support to the team
• Provides defect management support to user acceptance Software Quality Assurance team
• Identifies and escalates risks and issues to senior management, assisting in providing guidance to develop solutions
• Ensures team adherence to established controls, standards, and methodologies
• Reviews the development and implementation of all test deliverables, ensuring quality and on‑time delivery
• Demonstrates strong knowledge of Software Quality Assurance methodologies, best practices, and procedures; and applies them to projects to ensure that test objectives are achieved
• Determines, evaluates, and modifies project plans to meet current and future needs
• Handles work situations that regularly deal with future business issues, maintaining a focus on business strategy and objectives
• Manages resources (people, technology) across the Software Quality Assurance team
• Partners with customers and analyzes issues and problems from the customer perspective
• Provides customer‑facing presentations on quality
• Establishes exceptional working relationships with team members and management.
• Possesses unwavering commitment to customer service and operational excellence
• Keeps abreast of new technology and market developments
• Adheres to company CMMI standards and processes
• Represents project in CMMI evaluations
• Requests both negative and positive feedback
• Recruits highly skilled, motivated leaders and individual contributors
• Encourages and facilitates the development of a significant knowledge base in the Software Quality Assurance team
• Conducts performance evaluations and corrective action plans, measuring key performance indicators (KPI) while coordinating with Human Resources
• Responsible for administrative functions related to recruiting, training, developing inter‑personal skills among team members, conducting performance and annual reviews, setting SMART goals, recommending salary increases and adjustments, ensuring timekeeping compliance, and taking disciplinary actions when necessary
• Assists in ensuring appropriate allocation and use of all available resources within functional team
• Ensures proper use of unassigned time
• Helps resolve conflicts affecting people and project priorities
• Assists in facilitating the performance…