Dental Accounts Receivable Clerk

Dental Accounts Receivable Clerk at Confidential Dental Practice summary:

Manage the dental practice's revenue cycle by billing patients and insurers, posting payments, reconciling accounts, and resolving outstanding receivables. Perform insurance claim submission and follow-up, appeals, patient billing communications, and month-end AR reporting while maintaining HIPAA compliance and accurate records. Collaborate with front office, clinical teams, and management to improve collections, reduce aging balances, and support financial operations.

Sculpt Center for Implants & Periodontics is a premier specialty dental practice dedicated to advanced periodontal care and dental implant solutions. Located in McLean, Virginia, the practice is known for combining clinical excellence, advanced technology, and a luxury-level patient experience. Sculpt Center emphasizes precision, transparency, and compassion in every aspect of care—from clinical outcomes to administrative and financial operations.

As a specialty healthcare practice, Sculpt Center relies on accurate, timely, and ethical financial processes to ensure sustainability, compliance, and an exceptional patient journey. The Accounts Receivable Clerk plays a vital role in supporting this mission by ensuring revenue is billed, collected, and recorded accurately and efficiently.

The Accounts Receivable Clerk is responsible for managing and maintaining the incoming revenue cycle of Sculpt Center for Implants & Periodontics. This role focuses on billing, payment posting, account reconciliation, and follow-up on outstanding balances from patients and third-party payers. The Accounts Receivable Clerk ensures that services rendered by clinical providers are accurately billed, payments are applied correctly, and discrepancies are resolved promptly.

This position requires a high level of accuracy, strong organizational skills, and the ability to communicate professionally with patients, insurance carriers, and internal staff. The ideal candidate is detail-oriented, dependable, and comfortable working in a healthcare environment where financial accuracy directly impacts patient satisfaction and practice performance.

• Generate and review patient invoices for clinical services, procedures, and treatment plans in accordance with practice policies and fee schedules.
• Prepare, submit, and track insurance claims to dental insurance carriers accurately and in a timely manner.
• Ensure proper coding, documentation, and charge entry for periodontal and implant procedures.
• Verify billing accuracy prior to claim submission to minimize denials and delays.

• Post daily payments received via cash, check, credit card, electronic transfer, and insurance remittances.
• Apply payments accurately to patient accounts, ensuring correct allocation between patient responsibility and insurance payments.
• Process adjustments, write-offs, and refunds in accordance with internal policies and approval guidelines.
• Balance daily deposits and reconcile posted payments to bank and merchant reports.

• Maintain accurate patient account balances and ensure timely resolution of outstanding receivables.
• Review accounts receivable aging reports regularly to identify overdue balances and trends.
• Investigate and resolve discrepancies related to billing errors, underpayments, over payments, or denied claims.
• Collaborate with management to reduce aging balances and improve overall cash flow.

• Monitor the status of submitted insurance claims and follow up with carriers as needed to ensure timely reimbursement.
• Respond to insurance requests for additional documentation, narratives, or corrections.
• Appeal denied or underpaid claims in accordance with payer guidelines.
• Stay informed on insurance policies, coverage limitations, and reimbursement rules relevant to periodontal and implant services.

• Communicate professionally and compassionately with patients regarding account balances, billing questions, and payment options.
• Explain insurance benefits,…