Risk Manager, Business Continuity and Resilience Risk Management

* Supports risk advising of Capital One's Global Payment Network (GPN) and Enterprise Technology, acts as a primary interlocutor with tech and third-party risk counterparts, and serves as a thought leader on how to meaningfully enhance our second line framework to oversee Capital One’s operational resilience.
* Analyzes data and influences others to proactively identify risks and trends on an ongoing basis. Uncovers new areas of risk related to the payment network and tech services, as well as develops a strong understanding of the data eco-system.
* Fosters a highly collaborative environment with other risk teams and various partner groups to create an integrated and seamless risk experience for the business (e.g., Compliance, Third-Party Risk Management, Country Risk, Technology Risk Management). Quickly builds and maintains relationships with key stakeholders, including cross-functional partners in GPN, tech, and/or third-party.
* Executes challenge activities to elevate areas of suspected risk and escalates appropriately to Operational Risk Management leadership.
* Provide oversight, guidance and effective challenge to business areas during risk assessments (Risk and Control Self-Assessments, Process Level Assessments, New Products). This includes ensuring we have the most accurate data entries associated with GPN, tech, and third-party integration into business continuity plans.
* Consults on Issue/Event analysis or changes in resilience conditions to support first line risk response and to inform senior leaders in risk management of our aggregate exposure to operational disruptions.
* Demonstrates strong communication, collaboration, problem solving and influencing skills across various levels of the organization.
* Balances multiple priorities to help drive business value and support team objectives, while managing tasks and activities related to risk management initiatives to support the BCRRM in a well-managed capacity.
* Stay current on understanding effective operational resilience strategies and business continuity requirements.
* Support interactions with Internal Audit and Regulatory agencies, as applicable.
* Bachelor’s Degree or military experience
* At least 3 years of experience in risk analysis specific to global or domestic payment network operations and infrastructure
* At least 3 years of experience driving collaboration with technology teams regarding resiliency and/or disaster recovery associated with third-party or internally managed services and applications.
* At least 4 years of experience in risk, compliance, or audit
* At least 3 years of experience working with internal business customers
* At least 2 years of experience in business continuity or technology resilience
* 5+ years of experience in risk, compliance or audit
* 4+ years of experience in risk analysis specific to global or domestic payment network operations and infrastructure
* 4+ years of experience driving collaboration with technology teams regarding resiliency and/or disaster recovery associated with third-party or internally managed services and applications.
* 3+ years of project management experience leading cross functional programs in risk
* Demonstrated proficiency in leveraging data analysis tools to work with and interpret large, complex datasets for risk identification and reporting
* Certification in risk management, audit, or business continuity management (Certified Business Continuity Professional (CBCP), Certification in Risk Management Assurance (CRMA), Certified Internal Auditor (CIA), Certified Information Systems Auditor (CISA), Certified in Risk and Information Systems Control (CRISC))Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the .

Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
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