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Technical Support CRM System HelpDesk/Support

Strategic Customer Success Manager — Enterprise Signature

Job in McLean, Fairfax County, Virginia, USA
Listing for: salesforce.com, inc.
Full Time position
Listed on 2026-01-12
Job specializations:
  • Customer Service/HelpDesk
    Technical Support, CRM System, HelpDesk/Support
  • IT/Tech
    Technical Support, CRM System, HelpDesk/Support
Job Description & How to Apply Below
A leading cloud software company is seeking a Customer Success Manager to enhance customer relationships and ensure the effective use of their Salesforce investment. The role requires at least 8 years of experience in technical customer success and proficiency in Salesforce products. Exceptional communication skills are essential as the CSM will act as a trusted advisor and manage key relationships.

This position is office-flexible, with expectations to work from a Salesforce office three days a week.
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