Manager, Brand Engagement

This role is based at our corporate office in McLean, VA

This is your chance to be part of our in-house Hilton Supply Management (HSM) team that supports our brands, owners, and operators! HSM has transformed how supply chain and procurement adds value to the hospitality industry, with 6 billion dollars of spend influence, over 2000 suppliers, and support of sustainability, supplier diversity, and responsible sourcing goals. As a Brand Engagement Manager, you will report to the Senior Director, Brand Engagement, with initiatives that support the team in building processes, developing tools, and project management support.

Your projects will include F&B programs, OS&E for guestrooms and public spaces, signage, Brand Standard updates, development of tools and data management into software systems.

Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to programs and benefits such as:

• Go Hilton travel program: 110 nights of discounted travel with room rates as low as $40/night
• Hilton Shares:
  Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
• Paid parental leave for eligible Team Members, including partners and adoptive parents
• Mental health resources including free counseling through our Employee Assistance Program
• Paid Time Off (PTO)
• Learn more about the rest of our benefits ()

At Hilton, we believe every Team Member is a leader. We are committed to offering leadership development opportunities and programs through every step of a Team Member’s career journey and at every level, both in our hotels and across corporate.

Available benefits may vary depending upon terms and conditions of employment and are subject to the terms and conditions of the plans.

Your role is important and below are some of the fundamental job duties that make your work unique.

• Support the Senior Director, Brand Engagement in managing HSM priorities for assigned brands, including tracking timelines, next steps, and partner alignment for key initiatives.
• Coordinate and help execute Brand Standard updates, including gathering inputs from cross functional partners, documenting decisions, and preparing clear, hotel facing communications and FAQs.
• Manage updates within the HSM Customer Portal, including product setup, data entry, verification, and partnering with teams to ensure system readiness for program launches.
• Facilitate project workflows by gathering pricing from Category teams, improving reporting accuracy, and preparing materials that help brands understand product impacts.
• Maintain centralized project tracking tools and provide status updates to keep all partners informed on progress and risks.

• Work directly with Brand teams, including Brand leadership and adjacent Brand partners, to gather work inputs, drive deliverables and ensure HSM programs support brand positioning and guest experience.
• Collaborate with HSM Category teams, HSMx, and other HSM partners to coordinate product updates, program launches, and wind downs, while staying aligned on timing, requirements, and system readiness.
• Participate in Brand Engagement team meetings and cross functional touchpoints to stay informed on active workflows, decision needs, and upcoming program milestones.

• Project management and tracking for selected brand initiatives.
• Dashboard and project tracker updates.
• Lead the creation and maintenance of required brand product details in the HSM Customer Portal and Brand Standards.
• Support assigned projects through the development of program summaries, FAQs, and straightforward guidance that explains changes, timing, and expected hotel actions.

• Five (5) years of work experience in hospitality, supply chain, brand management, consulting, or a related field.
• Experience building executive ready presentations and narratives, with advanced proficiency in…