Senior Associate, Product Management - Time; Business Cards & Payments

Overview

The Business Cards & Payments (BC&P) organization is committed to fueling the courageous entrepreneurial spirit that drives America’s business owners. We offer financial products and services for small business owners through corporate clients, with the goal to pave the path for them to do more business. We’ve built an organization focused on listening to and learning from the millions of customers we serve to ensure our products, services, and experiences work as hard as they do.

As a Product Manager on the Pay Over Time team
, you will:

• Own the product strategy for Pay Over Time’s Core Billing Capabilities, including but not limited to how money movement occurs between balances, payment allocation, and how we calculate interest & minimum payment due
• This could expand into owning/contributing to the entire Core Billing Capabilities strategy for SBC credit cards
• Be the product manager for our TSYS tech agenda. Maintain the backlog, submit new intake requests, review requirements with assigned tech teams, remove roadblocks, and escalate/resolve issues when possible.

In this role, you’ll learn the essentials of being a product manager, and we’ll invest in you to grow in four key areas
:

• Human Centered
  • You’ll collaborate with tech teams to build comprehensive acceptance criteria, identify and elevate any need for additional research to define future feature design
  • You'll breakdown business epics into features and further into user stories, driving your team toward the lowest effort or Minimum Viable Product (MVP) for a valid feature test
• Business Focused
  • Demonstrating a growth mindset, you’ll effectively use hypothesis-driven assessment of data to ensure your product or feature delivers on real business needs
  • You’ll own and prioritize feature development roadmaps, ensuring all necessary processes and procedures are followed to manage risk
• Technology Driven
  • You’ll work autonomously in an agile environment to conduct research and develop features that utilize new and evolving technology
  • You’ll collaborate with designers, technologists, data scientists and subject-matter experts to build cutting edge solutions to help customers
  • You’ll deliver well-managed product platforms for customers by understanding technology trends and architecture strategy
• Transformational Leadership
  • By actively participating in horizontal forums, you’ll harness a network of trusted relationships among tech teams, designers, key internal stakeholders and partner teams
  • You’ll articulate a succinct product roadmap to deliver business value and share with stakeholders, elevating your team’s results and becoming a product matter expert

• Intellectually Curious. You ask why, you explore, you’re not afraid to share bold ideas or follow an email chain for weeks to find an answer. Comfortable with ambiguity, you have a hunger to learn and a seeker of new challenges
• Communicator & Influencer. You can communicate complex ideas clearly regardless of your audience. You rally associates to work with you
• Do-er. You’re biased toward action, you try things and sometimes you fail. You can navigate roadblocks and stay focused on your goals. You’re well organized, able to multitask and prioritize your work
• Passionate & Customer Focus. You care about growing others and bringing them together around what’s possible. You get a thrill from building and shipping products and can connect with customers to understand their needs
• Learner. You have an appetite to learn new things or technologies with humility when help is needed
• Team Player. You enjoy working with diverse people and driving the team toward a common goal. You have the ability to put the team before yourself and build lasting relationships

• Bachelor’s degree or military experience
• At least 1 year of product management experience or at least 1 year of experience in product design, agile delivery, business analysis, data science, or software engineering

• Bachelor’s degree in computer science or engineering
• 1+ years translating business strategy or analysis into consumer-facing digital products
• 1+ years of experience working on core product…