Policy​/Business Analyst; Eligibility Specialist

About NDi

Network Designs, Inc. (NDi) is a leading Federal contractor that specializes in designing, developing, and delivering information technology and network solutions for government customers. Founded in 1985, NDi s firmly defined core values have driven all aspects of the business, which have been paramount to our company s success and the establishment of an enjoyable workplace atmosphere. At NDi, we believe that our people are the cornerstone of our success, and we value collaboration, career growth, and winning ideas.

Military Veterans Encouraged to Apply.

The Policy/Business Analyst (Eligibility Specialist) will be responsible for eliciting, analyzing, and documenting business and policy requirements that support eligibility determination systems. The role focuses on understanding stakeholder needs, analyzing business processes, and translating requirements into clear user stories and acceptance criteria that align with system modernization, sustainment, and integration goals. The candidate will work closely with program stakeholders, technical teams, and subject-matter experts to ensure requirements are accurate, traceable, and implementable.

• Requirements elicitation and analysis:
  Conduct requirements elicitation sessions with business users, policy stakeholders, and technical teams; analyze eligibility-related business processes, workflows, and decision points to identify gaps and improvement opportunities.
• User story and acceptance criteria development:
  Develop clear, well-structured user stories and detailed acceptance criteria to support system development and testing; ensure requirements are testable and traceable.
• Stakeholder collaboration:
  Work closely with stakeholders to validate requirements, confirm assumptions, and resolve ambiguities; facilitate discussions to ensure shared understanding of eligibility rules, business needs, and system impacts.
• Process documentation and analysis:
  Document current-state and future-state processes supporting eligibility and enrollment functions; support alignment with modernization and integration objectives.
• Requirements governance and traceability:
  Ensure requirements are properly documented, versioned, and traceable throughout the development lifecycle; assess impact of changes on scope, schedule, and downstream systems.
• Continuous improvement:
  Stay informed on best practices in business analysis, requirements management, and eligibility systems; identify opportunities to improve requirements quality and delivery efficiency.
• Compliance and alignment:
  Ensure requirements align with applicable policies, regulations, and internal standards; support audits and validation activities with clear documentation and rationale.

• Bachelor s Degree in Business, Public Policy, Information Systems, Computer Science, or a related field.
• At least 4 years of experience in business analysis, policy analysis, eligibility systems, or related roles.
• Experience conducting requirements elicitation, process analysis, and stakeholder interviews.
• Strong ability to develop user stories, acceptance criteria, and functional requirements.
• Strong analytical and problem-solving skills.
• Excellent written and verbal communication skills, with the ability to convey complex concepts clearly.
• Strong attention to detail and ability to manage multiple priorities independently.

• Experience in a government contracting or public-sector environment.
• Familiarity with eligibility or enrollment systems and policy-driven business rules.
• Experience working with Oracle-based systems or data sources.
• Experience supporting system modernization, sustainment, or integration initiatives.

At NDi, we value our team and are committed to retaining top talent by offering competitive benefits and compensation packages. Our employee benefits package includes comprehensive health, dental, vision, pet, and legal insurance. Our corporate benefits include 401(k) retirement matching, paid leave, paid holidays, and health and wellness programs. In addition, we provide employer-paid life and disability insurance, professional development, education benefits, and much more to ensure our team has the resources they need to thrive on and off the job.

As a Service-Disabled Veteran-Owned Small Business (SDVOSB), NDi is dedicated to hiring veterans and providing a supportive work environment that honors their service while recognizing the unique skills and experiences they bring to our organization.

NDi is an Equal Opportunity Employer. We are committed to creating a diverse environment and are proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran or military status, citizenship, national origin, or any other…