Consultant Experience Specialist

Job Title:

Consultant Experience Specialist

Location:

McLean, VA / Ft. Lauderdale FL (3 days/week in any one of the offices, 2 days Remote) SUMMARY

At Dexian, we take pride in providing organizations with top talent. It’s not just about the bottom line; it’s about the people. We focus on the relationships we have with our clients, consultants, and candidates. Our company’s core values are reflected in every aspect of our day to day business and guide our decisions and actions ensuring that our consultants and clients always come first.

Our company has consistently been rated among the largest IT staffing firms in the U.S. and voted one of the best staffing firms to work for multiple years in a row. We are in a high growth mode and looking for candidates who are ready to take charge of their success and have fun in the process.

As a Consultant Experience Specialist, you will be a key component to ensuring the Dexian culture is extended to our consultants. The person in this role will act as an additional point of contact for new consultants in the current business portfolio or sub portfolio, ensuring each consultant is provided the necessary tools and knowledge needed to succeed during their employment with Dexian.

This position will serve as a liaison focused on building relationships with consultants, sharing recognition, and networking. As an extension of our sales and recruiting team, the person in this role will often be a point of contact for new consultants working with Dexian. The goal of this role is to build stronger relationships within our existing consultant populations as well as with potential consultants.

The ultimate goal of this role is to ensure that the consultant has the best experience possible at each point of their contract. This role is the definition of our company’s relationship model.

This position offers a competitive base salary, to be determined based on the candidate and his/her background and experience. Our benefits package includes medical, dental, vision, 401(k), employer‑paid short‑term disability, voluntary life insurance, unlimited paid time off and more.

• Create and distribute new hire welcome gifts each week to all upcoming starts. Meet and greet new hires virtually or in person, setting the expectations around our partnership.
• Facilitate incoming questions or concerns from consultants directing them to the appropriate resource or answering their questions about assignment logistics, on‑boarding information, finishing an assignment or social events.
• Regular in‑person and virtual contact with consultants.
• Send out communications for Dexian sponsored events and drive awareness around company updates.

• Provide opportunities for our consultants to interact with one another through virtual and in person lunches, user group events, dinners, and happy hours, tailgating functions or other out of office events. Plan and attend events to ensure set up is consistent with Dexian branding expectations.
• Create opportunities for increased visibility for Dexian and its consultants through developing relationships with industry and community organizations.

• Get to know consultants professionally and personally to build better relationships and better consideration.
• Remain visible and available to consultants to ensure they are aware of the resources available to them.
• Build business intelligence from consultants that may lead to hot leads, referrals and/or new job orders.
• Serve as a champion for the Dexian Redeployment Program for your individual office, as well as reporting back into the Enterprise Redeployment Partners.
• Responsible for the redeployment gifting efforts and recognition of consultants for the program.
• Ensure all efforts at building and sustaining a relationship with the consultants is focused on remarketing and retention of our consultants with Dexian.
• Track and maintain the consultant’s professional and personal accomplishments making sure they are recognized. This includes sending condolences, congratulatory gifts and…