Client Service Specialist - Hybrid

Employee Benefits Client Service Specialist - Hybrid

Seeking a dedicated and detail‑oriented Employee Benefits Client Service Specialist to join a growing team. This role is integral to supporting the Account Managers and ensuring the seamless delivery of exceptional service to clients. The ideal candidate will have a strong background in employee benefits, excellent organizational skills, and a passion for providing top‑notch client support. This is a hybrid position, offering a mix of remote and in‑office work.

• Salary Range: $60,000 - $65,000 annually
• Benefits:
  Comprehensive benefits package, including health insurance, 401(k) plan, and additional perks
• Work Arrangement:
  Hybrid (combination of remote and in‑office work)

• Assist Account Managers with daily tasks and client service needs
• Manage claim inquiries and resolve issues efficiently
• Communicate with insurance carriers to address billing errors and other concerns
• Support Account Managers with enrollment processes and related tasks
• Maintain accurate records and documentation in the EPIC software system

• Minimum of 2 years of experience in a similar role within the employee benefits or insurance industry
• Active Life & Health (L&H) licensure required
• Proficiency in EPIC software is preferred
• Strong organizational and communication skills
• Ability to manage multiple tasks and prioritize effectively
• A proactive and client‑focused mindset

• Entry level

• Full‑time

• Sales, Business Development, and Finance

• Banking, Financial Services, and Insurance