Manager, Brand Engagement

Job Description

Manager, Brand Engagement (COR
015IQ
)

Hilton - Supply Management - Mc Lean
7930 Jones Branch Drive McLean 22102

This role is based at our corporate office in McLean, VA

We have an exciting opportunity to join the Hilton Supply Management (HSM) team that supports our brands, owners, and operators. HSM has transformed how supply chain and procurement adds value to the hospitality industry, with 6 billion dollars of spend influence, over 2000 suppliers, and support of sustainability, supplier diversity, and responsible sourcing goals. As a Brand Engagement Manager, you will work on projects including prototype design, F&B programs, OS&E for guestrooms and public spaces, signage, and Brand Standard updates, and will be responsible for day-to-day brand project coordination and management.

Hilton is proud to support the mental and physical wellbeing of all Team Members so they can thrive personally and professionally in a diverse and inclusive environment, thanks to programs and benefits such as:

• Go Hilton travel program: 110 nights of discounted travel with room rates as low as $40/night
• Hilton Shares:
  Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
• Paid parental leave for eligible Team Members, including partners and adoptive parents
• Mental health resources including free counseling through our Employee Assistance Program
• Paid Time Off (PTO)
• Learn more about the rest of our benefits

At Hilton, we believe every Team Member is a leader. We are committed to offering leadership development opportunities and programs through every step of a Team Member’s career journey and at every level, both in our hotels and across corporate.

** Available benefits may vary depending upon terms and conditions of employment and are subject to the terms and conditions of the plans.**

Your role is important and below are some of the fundamental job duties that make your work unique.

• Support the Senior Director, Brand Engagement in managing HSM priorities for assigned brands, including tracking timelines, next steps, and partner alignment for key initiatives.
• Coordinate and help execute Brand Standard updates, including gathering inputs from cross functional partners, documenting decisions, and preparing clear, hotel facing communications and FAQs.
• Partner with Category teams to understand product strategies, pricing, and availability, and translate complex supply topics into brand and owner ready materials and leadership updates, including overviews, talking points, cost narratives, and slides for brand forums.

• Work directly with Brand teams, including Brand Performance and Brand Product counterparts, to align on priorities, gather feedback, and ensure HSM programs support brand positioning and guest experience.
• Collaborate closely with HSM Category teams, HSMx, and other HSM partners to coordinate product changes, launches, and wind downs, and to align on timelines and readiness.
• Participate in regular Brand Engagement team meetings and relevant cross functional project touchpoints to stay connected to in flight initiatives and upcoming decisions.

• Own day-to-day project management and tracking for selected brand initiatives.
• Lead the creation and maintenance of required brand product details in the HSM Customer Portal and Brand Standards.
• Support assigned projects, including program overviews, FAQs, and simple strategies that help hotels and owners understand what is changing, why it is changing, and by when.

• Five (5) years of work experience in hospitality, supply chain, brand management, consulting, or a related field.
• You have experience building executive ready presentations and narratives, with advanced proficiency in PowerPoint and a working knowledge of Excel, including maintaining complex spreadsheets.
• You are comfortable working in a matrixed environment and engaging directly with partners and senior stakeholders.
• Travel up to…