Family Case Worker

The Samaritan Inn is a comprehensive homeless program that helps willing people gain dignity and independence.

Position Title: Family Caseworker

Reports to: Family Care Team Lead, Non-Exempt

• Provide comprehensive case management services to all single residents including: intake assessment, goal setting, treatment planning, weekly case plan development, monitor progress weekly/monthly, individual money management, advocacy and referrals. Coordinate the overall interdisciplinary plan of care for the resident from intake to exit.
• Assist resident in developing support systems to meet resident needs by coordinating available services necessary to maintain self-sufficiency.
• Attend weekly meeting with resident on a consistent basis.
• Work with agencies and service providers to facilitate case coordination and information sharing. Obtain resident records from service providers.
• Provide documentation in a timely manner, which may include residents follow up, outcome evaluation, resident contact sheets and evaluations.
• Provide weekly and monthly reports.
• Provide crisis intervention when necessary.
• Communicate effectively about resident concerns with all Program Staff.
• Provide referrals and communicate with other agencies on behalf of disqualified residents.
• Attend weekly clinical meetings.
• Be available to Program Specialist beyond working hours for questions or support.
• Other duties as assigned by supervisor.

• Previous experience in a not-for-profit setting
• At least two years of case management experience
• Problem Solving and reflective listening skills
• Empathy and patience towards residents
• Basic computer skills
• Ability to ascend and descend multiple stairs and/or ramps daily, multiple times a day using feet and legs; hands and arms may be used for balance (i.e., using a handrail)
• Minimum of Bachelor’s degree in social work, sociology, or psychology.

• Understanding of homelessness and influencing factors.
• Minimum of Bachelor’s degree in social work, sociology, or psychology.
• License Preferred.

• Ability to stay focused in a fast-paced environment
• Ability to cope with and recognize the symptoms of crisis and stress in self and others