Wendys Assistant Manager – WEN McKinney – State Hwy ; Mckinney, TX
Listed on 2026-01-11
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Management
Operations Manager, Program / Project Manager
Summary
Assists the General Manager in managing the operations and staff of a Wendy’s restaurant, including the execution of all Company policies, procedures, programs and systems. Participates in the achievement of store objectives while following all Company guidelines. Ensures compliance with all federal, state and local laws and ethical business practices.
Essential Duties and Responsibilities
- Sales Goals
- Works with restaurant management team to meet sales goals versus budget and prior year.
- Participates in execution of national and local marketing programs and new product roll-outs.
- Identifies and communicates sales trends to General Manager.
- Managing Cost
- Manages food, labor and paper costs and other controllable expenses.
- Works with restaurant management team to meet profit objectives. ...
- Ability to get along with staff and co-workers
- Ensures the execution of the restaurant’s overall Human Resources programs.
- Assists in processes crew applications and sets up interviews, checks references.
- Maintains an on-going system for the recruitment, development, recognition and retention of store management and crew.
- Manages subordinate store management and crew employees in a manner which maximizes retention and contributes towards achievement of turnover goals.
- Utilizes approved interviewing tools to identify qualified applicants who positively reflect Wendy’s image.
- Manages and resolves performance issues with subordinate managers and crew including counseling and disciplining employees using consistent practices and following company policies and state & federal laws.
- Notifies GM of all performance issues with crew; works with GM to manage and resolve performance issues with crew.
- Serves as a role model for all employees, trains and coaches subordinate managers in leadership, problem solving and other management skills.
- Contributes toward achieving store turnover goals & achieving staffing levels.
- Assist in conducting quality, timely performance feedback and performance appraisals for store crew.
- Ensures compliance with all federal, state and local employment laws.
- Maintains a work environment in which employees are treated with respect and dignity.
- Follow open door processes.
- Follows all company policies & procedures
- Ensures Sparkle certification is maintained by execution of Quality, Service and Cleanliness standards on assigned work shifts. ...
- Executes Crew Orientation and Training system.
- Executes specific training as requested or needed to resolve problems. ...
- Ensures proper execution of Company operating policies and procedures.
- Anticipates and identifies problems and initiates appropriate corrective action. ...
- Executes Company policies and procedures for the control of cash, property, product and equipment.
- Execution of flow charts to ensure crew is meeting food prep and production goals. ...
- Completes all administrative requirements and reports.
- Manages employee files, payroll records, and other Company records in accordance with Company policies and legislative regulations. ...
* REGULAR ATTENDANCE IS AN ESSENTIAL FUNCTION OF THIS POSITION*
Performs all other job-related duties as may be assigned or required.
Supervisory Responsibilities
This job position has subordinate supervisors that report directly to him/her. They are Crew Leader, Shift Supervisor and AMIT. There are at least 30 employees who report to the subordinate supervisors and also, there could be as many as 18 employees on shift that report to this position.
Qualifications
- Knowledge
- Company’s operating systems and procedures.
- Company’s policies and procedures related to job responsibilities. ...
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