HR Generalist & Office Manager

Overview

Job Overview:
We are seeking a detail-oriented and proactive People Operations Specialist to support key HR functions across benefits administration, HRIS management, onboarding, and employee experience. This role serves as a Tier 1 resource for employee inquiries, manages critical HR processes, and plays a visible role in our McKinney office’s culture and day-to-day operations.

The ideal candidate thrives in a fast-paced environment, brings strong organizational skills, and enjoys wearing multiple hats to keep operations running smoothly. Experience in benefits, HRIS, or onsite onboarding is highly preferred.

• Benefits Administration
• Serve as Tier 1 support for employee benefits inquiries, escalating complex questions to the broker as needed.
• Lead administrative setup and execution of Open Enrollment (Paycor configuration, monitoring workflow).
• Manage qualifying life event changes and ensure timely processing.
• Handle state-specific compliance requests with broker support.
• Reconcile monthly benefits invoices for accuracy.
• Oversee leave administration processes and documentation.
• Support 401(k) program functions, including approving withdrawals for terminated employees, loan approvals, and Tier 1 questions.

• HRIS Management
• Maintain accurate HRIS data in Paycor and Rippling (roles, managers, comp updates, org changes).
• Assist with NETRIO’s transition to Rippling in February and April, including data validation and rollout tasks.
• Generate HR and headcount reports for managers and leadership.
• Ensure data integrity across systems and processes.

• Backup Support For Other HR Functions
• Provide payroll support as needed; prior payroll experience is a strong plus but not required.
• Assist with candidate phone screens and scheduling during high-volume periods.

• McKinney Office Responsibilities
• Conduct in-person onboarding for local new hires.
• Partner with HR leadership and IT/Security to build and implement an improved onboarding program.
• Coordinate office-based culture and engagement activities (meals, happy hours, events).
• Act as the “adult in the room” by reinforcing policies, procedures, and a professional, positive workplace culture.
• Serve as backup for office management tasks, including ordering supplies/snacks and preparing the space for client visits.

• Additional Responsibilities
• Support employee wellness initiatives and other engagement programs within the annual budget.
• Coordinate job fairs approximately twice per year.
• Manage the Mentorship Program (details TBD).
• Take on additional HR projects and responsibilities as needed.

At Netrio, our people are at the heart of everything we do. Guided by our core values—Empathy, Partnership, Integrity, Accountability, and Innovation—we foster a culture where collaboration and trust drive real impact. We believe in listening first, delivering on our promises, and pushing the boundaries of what’s possible with technology. If you’re passionate about making a difference and want to be part of a team that grows together and leads with purpose, we invite you to explore our open opportunities and join us on our mission.