Mental Health Case Manager-Jail Diversion

Overview

Performs routine case management, skills training, medication training and support, and psychosocial rehabilitation services based in a trauma informed and person driven care model to a caseload of individuals with legal issues.

Provides person directed case management to assist in navigating access to medical, social, vocational, financial, educational, and other individualized services. Provides person directed skills training and psychosocial rehab to develop coping and other skills needed in order to feel successful in their home and community. Requires use of initiative and independent judgment in order to provide interventions in the community, home and school to individuals on caseload.

Is responsible for initiating and collaboratively completing uniform assessments then organizing and documenting the plan for services to meet the individual’s identified needs. Must be effective at troubleshooting and organizing support, interventions, and services to achieve outcomes. Must have the ability to work independently and collaboratively as needed and have effective communication with supervisory staff when necessary. Expectations include timely and thorough documentation, time management and organizational skills, effective scheduling, ability to efficiently manage clinic flow, adhere to crisis procedures and be available to assist with crisis and other coverage areas as needed.

Position will work closely with criminal justice agencies. Goal is to link criminal justice involved individuals with appropriate mental health and substance use disorder services in order to reduce recidivism while treating for serious mental illness to ensure clients receive the services they need to remain stable and functioning in the community.

• Bachelor’s degree in psychology, social work, or related field from a four-year college or university.
• At least two years of experience in working with the community, preferred. (i.e., social services, recovery, customer service, sales).
• Bilingual (Spanish/English) preferred.
• Knowledge and experience in providing case management, skills training, and symptom management services to individuals with mental illness.
• Ability to assess individual needs, to coordinate services, and to communicate effectively.
• Knowledge of the social services system and the ability to connect individuals with appropriate services.
• Ability to write clearly and professionally.
• Ability to think clearly and logically in order to deal with potentially dangerous and/or emotional situations.