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Team Member, Customer Service​/HelpDesk

Job in McKinney, Collin County, Texas, 75069, USA
Listing for: Smoothie King
Full Time position
Listed on 2026-03-13
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below

We believe each day is filled with promise and possibility. And our purpose is to help you get the most out of it. That’s why each of our ingredients is chosen carefully, and every one of our blends is crafted masterfully. So, you can be your best self, live your best life, and rule the day.

Job Purpose

Our Team Members make it happen! Team Members are the face of our business and the Smoothie King Brand. They help Guests meet their fitness and nutrition goals by helping select smoothies and retail products that inspire our Guests to maintain a healthy and active lifestyle.

Duties & Responsibilities Ethics & Values
  • Fosters an environment of Team Work
  • Rings up orders and handles payment
Guest Focus
  • Is responsible for product and Guest Service experience
  • Greets and engages with the Guest to provide a friendly experience
  • Ensures our Guests’ purposes are met when smoothies are ordered
  • Blends smoothie according to the recipe ticket for a consistent taste
Interpersonal Savvy
  • Can concisely communicate details about Smoothie King products and information to all Guests
  • Communicates with fellow Team Members and Managers in a positive manner
Patience
  • Is eager to help Guests select the appropriate product when Guests express difficulty with ordering or selecting a smoothie
  • Remains calm with fellow Team Members and Guests during high volume times
Perseverance
  • Completes daily checklist duties
  • Is open to feedback from Team Members, Shift Leads, and/or Managers, then practices and perfects task(s)
  • Approaches tasks with a positive attitude
Time Management
  • Shows up on time for work
  • Balances personal life without interference to their work schedule

Minimum Expectations:
Must be Dependable, Customer Focused, Self Motivated, able to meet job description duties

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