Eligibility Clerk-Grant

Job Description

The WIC Program is looking for an individual with outstanding customer service skills to work in our fast-paced offices as an Eligibility Clerk. This position determines eligibility by interviewing clients to verify their identity, residency, income and participation in other assistance programs. An Eligibility Clerk also provides clerical support by answering phones, greeting visitors, filing, preparing correspondence, assembling client packets, issuing Electronic Benefits, running reports, and maintaining the client appointment system.

This position requires close attention to detail in following county, state and federal program guidelines.

Candidates must have the knowledge necessary to understand basic operational, technical, and office processes. A level of education equivalent to four years of high school, at least one year of clerical experience, and the ability to pass a typing test at the rate of 35 words per minute or better are required. Public speaking skills are required to provide nutrition education classes.

Candidates must be able to work a flexible schedule (Monday – Friday and 30‑40 hours per week), including 10 hour days, and have the flexibility to accept work assignments in our McKinney, Plano, Wylie, and Frisco offices. Candidates who are bilingual in Spanish/English and who are currently or have previously been enrolled in the WIC program are preferred. Candidates must possess and maintain a valid Texas Class C Driver’s License with an acceptable driving record.

This position is grant‑funded and is currently funded through September 30,2026
. The position is contingent upon the availability of grant funds and will be eliminated when funding is exhausted or no longer available. Continued employment is also contingent upon ongoing grant funding and will end if funding is discontinued or exhausted.

This position requires that you pass a typing test at the minimum rate specified above.

• If you have taken a typing test with us within the last 6 months that meets or exceeds the requirements above, you do not need to take it again.

• If you have never taken our typing test, have not met the requirements above, or it has been more than 6 months since your last test, you will need to take the test in order for your application to be complete.

Typing tests are administered in the Human Resources Testing room from 8:30am - 4:30pm, Monday through Friday.
You do not need an appointment to test, but you will need to bring a government issued photo . If you have any questions regarding the testing, please feel free to call .

The Human Resources office is located at :

Jack Hatchell Administration Building

2300 Bloomdale Road

4th Floor - Suite 4117

McKinney, TX 75071