Lead Assistant Golf Professional, McHenry Golf Club

Overview

McHenry, IL | McHenry Golf Club, formerly known as McHenry Country Club, is a historic gem nestled in the scenic landscape of McHenry County. The 18-hole championship golf course offers a challenging yet enjoyable experience for golfers of all skill levels, with lush fairways, strategically placed hazards, and stunning views throughout. Under new ownership, the club is undertaking a multimillion-dollar improvement plan that focuses on golf course and maintenance improvements and clubhouse upgrades.

The clubhouse combines modern amenities with classic charm, offering a cozy retreat for members and guests. After a round, relax and enjoy the culinary expertise available at McHenry Golf Club.

Title:

Lead Assistant Golf Professional

Reports to:

Rick Sutton, GM/Head Golf Professional

Position

Description:

The Lead Assistant Golf Pro assists the Head Professional with all golf shop activities and outside services operations and is responsible for ensuring that members and guests receive outstanding customer service, which meets or exceeds their expectations. This Lead Assistant Role is instrumental in organizing and implementing golf events, tournaments, outings, leagues, teaching clinics, and other golf programs designed to improve the Club’s products and services as well as its competitive position in the marketplace.

The main priorities for the Lead Assistant Golf Professional are:

• Tournament Operations
• Junior Golf
• Caddie Management

This Includes But Is Not Limited To

• Implementing applicable MGC operating, human resources, and safety policies and procedures pertaining to the golf shop and outside service activities. Ensure procedures are followed to open, close, and secure the golf shop and storage buildings.
• Lead Role in monitoring the performance of assigned staff, including golf shop attendants, starters, rangers, and outside service staff, to ensure customer service standards and productivity goals are achieved.
• Plan and conduct individual and group lesson programs and golf clinics.
• Lead Role in organizing and implementing tournaments, group outings, and special events. Ensure efficient operation and coordination of the golf shop, cart service, and other services as applicable.
• Assist the Head Professional in the preparation of operating and capital budgets. Provide assistance with financial forecasts and analyzing budget variances as appropriate.
• Assist with physical inventory in accordance with inventory procedures.
• Ensure accurate tracking of types and quantity of golf rounds played. Monitor customer preferences, usage patterns, and satisfaction with MGC products and services. Assess the quality of internal and/or external customer service and speed of play. Recommend plans for continued improvement.
• Assist in running Fitting/Demo Day Events.
• Club Fitting and repair.
• Handle cash flow in the golf shop, ensuring that cash and credit card charges balance with sales receipts in accordance with operating procedures.
• Ensure that the golf shop, storage areas, cart barn, and grounds are maintained per MGC cleanliness and appearance standards. Maintain clean, presentable, and fully stocked merchandise displays.
• Interact with members and guests in a congenial and professional manner.
• Maintain a pleasant and professional telephone manner at all times. Schedule tee times and handle customer inquiries and/or complaints in accordance with operating policies and procedures.
• Be fully knowledgeable of golf shop merchandise. Sell merchandise and/or provide suggestions to patrons as appropriate to meet their needs.
• Assist with organizing and maintaining ancillary services such as the handicapping system, membership programs, and driving range facilities.
• Assure the efficient and timely submission of all required reports.
• Perform additional duties as required.

• BA/BS degree, preferred.
• Min. 1 year as Lead Assistant PGA Professional, preferred.
• Demonstrated experience and capability in the areas of Tournament Operations, Caddie Management, Jr. Instruction, Retailing, Marketing, and/or sales.
• Demonstrated quality written, verbal, and interpersonal communication skills.
• Ability to analyze and solve problems; efficiently handle multiple duties under pressure with minimal supervision; work flexible hours as required, including nights/weekends.
• Positive attitude, professional manner, and appearance in all situations.

The facility will provide a compensation and benefits package commensurate with experience and qualifications. This includes but is not limited to:

• Competitive Base Salary – $60,000
• Lesson Income
• Bonus Potential
• Excellent Benefit Package

Kemper Sports Management is an Equal Opportunity Employer.

All applications MUST be submitted through the PGA of America s Career Services Department as described below. Resume at 11:59 pm Eastern Time. Combine your cover letter, resume, references, and any supporting…