Case Manager​/Social Worker-Cardiac Tele Inpatient Part-Time

At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient‑first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you’ll have the opportunity to join our quest for better health care, no matter where you work within the Northwestern Medicine system. We pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, our goal is to take care of our employees.

Ready to join our quest for better?

This position works 8‑hour shift, days Wednesday, Thursday and Friday with a every 5th weekend rotation.

The Case Manager/Social Worker reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

• Develop individualized treatment plans for patients, in collaboration with the patient, their family and the health care team.
• Coordinate and lead care conferences on patients with length of stays greater than 7 days.
• Document unusual occurrences and patient relations issues; make appropriate referrals to risk management, infection control and quality departments.
• Assess patient and family needs for appropriate discharge services.
• Coordinate transfer to appropriate level of care such as skilled care, rehabilitation, custodial and home health care for complex care.
• Document discharge planning on the interdisciplinary plan of care, in progress notes and education record (when applicable).
• Maintain current knowledge of resources available in the community to support a continuum of effective services for the patient.
• Deliver notice of Medicare discharge appeal rights within the appropriate time frame.
• Deliver detailed notice of discharge upon discharge appeal for social work cases.
• Perform medical record review to assess for appropriateness of admissions and continued hospital stay for assigned patients.
• Monitor avoidable days and recommend change in services or processes.
• Ensure compliance with managed care contracts and length of stay targets while maintaining quality of care.
• Develop and educate staff to reduce length of stay and resource consumption while maintaining quality of care.
• Distribute hospital‑issued non‑coverage notices.
• Identify appropriate cases requiring social work services.
• Collaborate with physicians and other healthcare personnel in patient evaluation and treatment to further their understanding of significant social and emotional factors underlying a patient’s health problems.
• Advocate for patients’ rights within the healthcare community to access resources to improve compliance and quality of life.
• Identify and validate patient and family psychosocial needs that impact compliance to medical treatment plan through individual or group conferences to help the patient understand, accept and follow medical recommendations.
• Provide appropriate services and referrals to restore and motivate the patient to seek optimum social and health adjustment within the patient’s capacity.
• Utilize available community resources to assist patients in resuming their lives in the community and to learn to adapt within limits of disability.
• Prepare patient histories, service plans and reports; provide consistent, accurate documentation of social work activities.
• Provide emotional support and counseling to patients and their families to assist them in coping with illness, hospitalizations, the dying process, and financial management.
• Report abuse, neglect, domestic violence and other required cases to appropriate authorities and provide education and guidance to other mandated reporters when they encounter abuse and neglect patient cases.
• Assist with transfer of patients to appropriate treatment facilities including substance abuse and psychiatric facilities.
• Initiate discussions with families regarding organ and tissue donation; facilitate referrals to appropriate agencies.
• Serve as a liaison to the ethics committee and actively assist…