PT Customer Service Representative

Part time Customer Service Representative

Transdev in Crystal Lake, IL is hiring a Part time Customer Service Representative to act as a liaison for our customers, providers, and clients. We are seeking friendly, customer service-oriented people who are dedicated to safety.

Pay Rate: $18.00–$22.50/hr

• Vacation: up to two weeks per year
• Holidays: 8 standard and 4 floating
• Medical, dental & vision, life insurance, 401k retirement benefits, short‑term disability, and voluntary long‑term disability

• Respond to customer inquiries and concerns with timely responses and accurate information or redirecting to a supervisor
• Comprehensive understanding of policies and procedures
• Meet or exceed established performance requirements
• Document trip authorizations and details including transportation type, pickup times, appointment times and addresses
• Other duties as required

• High School Diploma, GED or equivalent
• Computer literate
• Excellent customer service skills
• Ability to operate a standard telephone system
• Subject to a DOT drug testing and physical if applicable (DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason)

• Must be able to work shifts or flexible work schedules as needed
• The employee is generally subjected to long periods spent sitting, typing, or looking at a computer screen
• Work environment will be a combination of both indoors and outdoors

• Applicants must be eligible to work in the United States without requiring sponsorship now or in the future
• Applicants must successfully pass a pre‑employment drug screen
• Applicants must be able to pass a background check

Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status.

California applicants:
Please  for CA Employee Privacy Policy.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.