Account Executive

ACCOUNT EXECUTIVE

Tasks

* Seeks opportunities for business development in auto glass and automotive electronic

* Responsible for heading up expansion in new services/areas as well as continued expansion among existing clients.

* Grow sales and cultivate relationships with all new and existing customer segments including, but not limited to, insurance agencies, dealerships, fleet, body shops, and automotive electronics.

* Make B2B Cold Calls in-person, virtually, and over the phone.

* Building relationships with existing clients to increase share of wallet.

* Creating, negotiating, and closing dealer and commercial agreements.

* Increase revenue through generation of leads

* Show an understanding of the challenges facing the industry at present and illustrate a knowledge of the operational attention to detail

* Coordinate and facilitate Sales Presentations for clients

* Perform Lunch and Learn Presentations for Insurance, Dealership, and Fleet accounts

* Build, Maintain and Track Customer List in a Business management program

* Assist Dealerships, and Fleet accounts with referrals, conflict resolution, and customer service

* Build action plans and follow up a timeline for any incidents, performance issues, or other non-compliance of company policies.

* Report and thoroughly document any accidents or events related to customers or employees timely to Director and HR.

* Participate in external marketing and team building activities as requested.

Qualifications and Requirements

* High School graduate required, college degree preferred

* 5+ years in an outside sales role is preferred

* Clear speaking voice and pleasant demeanor, outgoing and charismatic personality

* Strong customer service skills

* Technical literacy with various operating systems, software, and office equipment

* Multi-tasking and critical thinking skills

* Good grammar and communication skills

* English fluency required, Bi-lingual in Spanish a plus

* Ability to travel up to 50% with some overnight travel occasionally

* Must have reliable transportation

* Must have a valid driver's license and be eligible for insurance coverage

* Working knowledge of CCC One estimating platform and/or GTS management system a plus

* Advanced skills in Microsoft Office, including Word, Excel, Outlook and PPT

* Ability to read and interpret documents such as repair procedures, safety rules, operating and maintenance instructions, and procedure manuals

* Ability to write routine reports and correspondence

* Ability to speak effectively before groups of customers or employees of organization

* Business hours of operation are Mon-Fri. 7:30am-5:30pm, maybe required to attend after-hour functions, overnight trips and special events.

Competencies (in order of importance)

* Integrity - Respect and accountability at every level and every interaction.

* Customer Service - Provide the highest level of customer service while building customer satisfaction and retention.

* Innovation - Develops and displays innovative approaches and ideas to our business.

* Teamwork - Contributes to building a positive team spirit, works collaboratively with all departments, and supports everyone's efforts to succeed.

Lines of Communication

* The Account Executive reports directly to the assigned Director of Business Development and collaborates closely with the sales and operations team.

Working Conditions

* Frequently required to stand.

* Frequently required to walk.

* Occasionally required to sit.

* Frequently required to use hands and fingers.

* Continually required to talk or hear/listen.

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