Bakery/Deli Clerk
Listed on 2025-12-31
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Retail
Customer Service Rep, Retail Associate/ Customer Service
Join to apply for the Bakery/Deli Clerk role at Kroger.
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.
Responsibilities
- Prepare bakery and deli items per customer requests using proper equipment.
- Offer product samples to help customers discover new items or inquire about products.
- Inform customers of bakery and/or deli specials.
- Provide customers with fresh products in correct portion sizes to prevent shrink.
- Recommend bakery or deli items to customers.
- Use bakery equipment such as refrigerators, freezers, slicers, and ovens according to guidelines.
- Prepare foods according to temperature logs and cooking instructions.
- Measure, prepare, and mix ingredients following recipes.
- Package, label, and inventory ingredients and merchandise.
- Check product quality and review "sell by" dates.
- Use kitchen equipment properly, including stoves, scales, fryers, etc.
- Label, stock, and inventory department merchandise.
- Report discrepancies in product ordering/shipping.
- Understand store layout and locate products for customers.
- Stay current with ads and product knowledge.
- Maintain inventory and temperature logs.
- Create a welcoming environment for customers.
- Adhere to food safety and safety procedures.
- Inspect equipment and report repairs needed.
- Notify management of accidents.
- Work cooperatively in a high-paced environment, manage conflicts, and act with integrity.
- Support interactions with minors, individuals with special needs, and older adults.
- Perform essential functions with or without reasonable accommodation.
Qualifications
- Customer service skills
- Effective communication skills
- Basic math knowledge
- Ability to obtain a food handler’s permit
Desired Experience
- Customer service skills
- Bakery or deli experience helpful
- Retail experience beneficial
About Us
Kroger has grown from a small Cincinnati grocery store into the nation’s largest grocer. We are committed to diversity, innovation, and creating positive experiences for our customers and associates. Join us to be part of a purpose-driven team that values growth and community.
Benefits
- Comprehensive healthcare coverage
- Flexible scheduling with paid time off
- Support programs including counseling and financial coaching
- Associate discounts
- Tuition reimbursement
- Training and career growth opportunities
For more information, visit our Benefits Page.
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