Branch Office Specialist

Job Overview & Essential Functions

Murphy-Hoffman Company, LLC, North America’s largest Kenworth truck dealership and leasing group, is expanding. We have an opening for a Branch Office Specialist. The role supports branch operations by assisting customers and employees, providing a professional, courteous, and helpful atmosphere as the face and voice of the branch.

Responsibilities include:

• Greet all visitor arrivals professionally and direct them to the appropriate person or area.
• Answer all incoming telephone calls in a professional and courteous manner, route them, take messages, and ensure they reach the appropriate employee.
• Perform various accounting, finance, credit administration, and clerical duties as directed to support operational departments (truck sales, parts, service, and/or body shop).
• Open, date‑stamp, and sort all incoming mail and process all outgoing mail.
• Prepare daily deposits.
• Scan documents for use by regional and corporate offices.
• Code payables to correct general ledger account and fill out new vendor forms.
• Monitor and follow up on missing invoice list, EDI invoice processing, and intercompany invoices.
• Perform notary service for the branch.
• Manage office supply inventory and replenish supplies as needed.

• Excellent communication, organizational, and customer service skills.
• Poise and confidence to make routine decisions and direct customers appropriately.
• Preferred experience in an office environment.
• Well organized, detail‑oriented, and able to handle multiple tasks simultaneously.
• Proficiency with Microsoft Office Products such as Word and Excel.
• Legal notary qualification.

• Competitive salary
• Medical, dental, and prescription insurance
• Disability and life insurance
• Paid time off program
• 401(k) and profit sharing with employer match
• Flexible spending account
• Internal promotion opportunities
• On‑the‑job training

MHC is an expansion of the original company, Ozark Kenworth, Inc., which began in Springfield, Missouri, in January 1975. Starting with no parts or service department and only three employees in a temporary facility, the company grew into a multi‑state network of full‑service diesel truck dealerships, leasing and rental operations, transport refrigeration locations, and a finance company offering a complete array of finance and insurance services.

We foster an environment that helps employees realize their full potential – a place where you can grow as a person and a professional.

Equal Opportunity Employer / Veterans / Disabled