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Logistics Coordinator – North American Shipments
Job in
McAllen, Hidalgo County, Texas, 78501, USA
Listed on 2026-01-17
Listing for:
TERREPOWER
Full Time
position Listed on 2026-01-17
Job specializations:
-
Transportation
Dispatcher, Transportation Manager
Job Description & How to Apply Below
Logistics Coordinator – North American Shipments Job Description Position Summary
The Logistics Coordinator is responsible for planning, coordinating, and monitoring the movement of goods across North America to ensure timely, cost‑effective, and compliant delivery. This role involves managing Customer inquiries on shipment status, optimizing transportation routes, ensuring documentation accuracy, and collaborating with internal teams and external partners to maintain operational efficiency.
Responsibilities- Customer Communication & Coordination:
- Manage customer inquiries on shipping status, delays, and delivery issues across multiple modes and carriers while investigating and resolving problems such as lost or damaged packages.
- Coordinate with carriers, warehouses, and fulfillment teams to implement solutions, process replacements or refunds per policy, and maintain accurate records in ORCL system.
- Communicate updates proactively, escalate recurring issues, and ensure all interactions meet company service expectations.
Sword - Shipment Coordination Saya:
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