Team Lead, Operations

Join to apply for the Team Lead, Operations Full Time role at Crocs, Inc.

At Crocs, Inc., every career offers a chance to make a real impact. No two journeys look the same. Whether you’re welcoming customers into our stores, collaborating with global teams at our headquarters, or keeping operations moving at our distribution centers, your impact is real and valued. You’re encouraged to break the mold and create something better.

As a Team Leader, you’re at the heart of crafting unforgettable experiences for our consumers. You’ll be part of a crew that’s passionate and driven, delivering outstanding service while handling key holder responsibilities such as opening and closing procedures, cash handling, store recovery standards, and ensuring the store is business‑ready every day.

• Deliver outstanding consumer experiences by applying our C.H.A.R.M service model
• Champion a positive team culture by sharing ideas, feedback, and concerns, consistently demonstrating the core values of Crocs, Inc.
• Assist in all store departments, including POS system management, customer service, merchandising, product placement, visual presentation, and stockroom operations, creating a seamless shopping experience
• Lead by example on the sales floor, working closely with Store Management to achieve and exceed personal and team sales goals through effective selling strategies and consumer engagement
• Manage day‑to‑day team activities, delegating tasks, monitoring progress, ensuring timely follow‑up, while maintaining high service standards
• Serve as a brand ambassador, staying informed about current product collaborations, launches, and brand initiatives and sharing this knowledge with consumers to elevate their experience and connection with Crocs
• Adhere to all Crocs policies, including Asset Protection procedures, shortage prevention, inventory control, and compliance initiatives

• Must be 18 years or older
• 2-3 years of retail experience with a preference for candidates with prior store leadership roles
• Flexibility in the work schedule, including nights, weekends, holidays, and extended hours; regular attendance and punctuality essential
• Desire to succeed in a high‑growth, fast‑paced retail environment

This role requires the ability to:

• Move merchandise with appropriate equipment to and from backroom and sales floor
• Place and arrange items on all shelves and racks
• Climb and descend ladders while carrying merchandise
• Lift 30 pounds or more with assistance
• Be on your feet for a minimum of 8 hours per shift and continuously move around all areas of the store
• Stand, walk, kneel, or balance for a duration of time
• Read and comprehend instructions, reports, and information on computer/register screens and input data into computer systems

Reasonable accommodations will be made to enable qualified individuals with disabilities to perform the essential functions of this job.

The Company is an Equal Opportunity Employer committed to a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or any other classification protected by law.

Title:

Team Lead, Operations Full Time

Salary: $17.00 - $21.00 per hour (dependent on experience and geographic area)

Benefits:
Medical, dental, and vision coverage; life and AD&D; short‑term and long‑term disability; paid time off; employee assistance; 401(k) participation with company match; and additional voluntary benefits.

Application window: 45 days from posting. Positions will be removed if filled before deadline.

Job Category:
Retail

Seniority level:
Mid‑Senior level

Employment type:

Full-time

Job function:
Management and Manufacturing

Industry: Retail Apparel and Fashion

Refer to Crocs, Inc. website for application.