Airline Account Manager International Airline in DFW Airport

Hallmark Aviation is seeking a professional Airline Account Manager for a Prestigious International Airline for our Dallas/Fort Worth, TX(DFW) Location.

The Business Manager leads the airline operational and administrative processes while coordinating with the airline client/station manager to meet high quality standards.

DEPARTMENT:
Dallas/Fort Worth, TX(DFW)

• Proven LEADERSHIP abilities and ORGANIZATIONAL skills
• Excellent interpersonal, coaching and counseling skills
• Understand that staff development is a leader’s responsibility
• Self-driven focus on Customer and Client satisfaction
• Ability to excel under pressure of meeting extreme deadlines
• Able to communicate effectively, both verbally and in writing
• Experienced in planning a roster and monitoring work schedules
• Able to solve daily problems and make quick decisions within the operation
• 5 Yrs Airline Experience preferred:
  Minimum 4 yrs Airline Supervisor Experience preferred
• Flexible and able to promote positive attitudes from subordinates
• Computer Software (Word & Excel), typing, and ticketing experience
• Able to work varied hours

• Provide hands‑on supervision of the staff and delegate workload
• Provide direct customer relations support
• Ensure that account operates according to schedule and service level agreements
• Recruit, interview, and hire staff
• Oversee the long‑term analysis of manpower needs, groom potential leaders
• Ensure cross training as well as provide new and refresher training for staff members
• Manage attendance records and ensure appropriate shift coverage
• Handle discipline and motivation issues
• Process promotion, demotion and termination paperwork
• Enforce safety, security, and grooming standards
• Administer performance reward programs
• Control the budget for labor costs and allocation

• Previous Airline Experience
• At least 18 yrs old, with a High School Diploma or G.E.D.
• English required
• Basic Math
  
  Skills:
  
  Adding, Subtracting, Division, and Multiplying
• Computer Literate
• Able to stand, bend, squat, reach, grasp and pick up items; occasional lifting up to 70 lbs
• Reading & comprehension of reference materials, instructions, policies & procedures
• Valid US work authorization
• Professional demeanor and exceptional presentation
• Flexible schedule & availability
• Background Check, Fingerprinting required
• Drug Screen required on day of hire