Claims Adjuster - Commercial Auto

Claims Adjuster – Commercial Auto (McAllen, TX)

Responsibilities:

• Establish timely contact with all applicable parties to a claim (insureds, drivers, witnesses, etc.), gather facts of the loss and clearly explain the claims process
• Assess coverage, identifying and addressing potential coverage issues
• Determine liability and document the claim file with details of the claim investigation
• Communicate to applicable parties the rationale behind coverage or liability decision
• Document information obtained مما damages and resolve within assigned authority limits
• Manage the assignment of claim to material damage for inspection and repairs
• Maintain files, notes and correspondence while performing multiple tasks associated with a fast‑paced environment
• Alert claims supervisor in the event of potential fraud or recovery escalation on the claim

Qualifications:

• 1+ years of experience in handling commercial auto bodily injury claims – preferred
• Texas All Lines Adjuster License – required upon hire
• California Adjusters license – required within 90 days of hire
• Bilingual in English and Spanish – required
• Ability to multi‑task in a fast‑paced environment
• Effective communication skills and ability to clearly document and communicate the basis for decisions made
• Excellent written skill that demonstrates clear, professional and succinct communication for file documentation, internal communications and external correspondence
• Strong organization and time‑management skills
• Courteous and professional telephone communications
• Ability to work in a team environment

Benefits:

• Generous paid time off package
• Company‑sponsored medical, dental and vision plans
• 401(k) {[+ cafeteria plan]}

Job Type: Full‑time

Schedule:

• Monday to Friday

Education: Associate (Preferred)

Experience: Adjusting Commercial Auto – BI: 1 year (Preferred)

Language: Spanish (Required)

Work Location: Remote

Seniority Level:

• Associate

Employment Type:

• Full‑time

Job Function:

• Finance, Administrative, and Analyst

Industry:

• Insurance