Medical Office Specialist

Responsibilities

About South Texas Health System – Clinics:
Join our South Texas Health System Clinics (formerly Valley Care Clinics) team! Providers with South Texas Health System (STHS) Clinics deliver high quality family medicine, health screenings and advanced specialized care to the people of the Rio Grande Valley. STHS Clinics is committed to delivering quality healthcare and service excellence. Our clinics are affiliated with South Texas Health Systems’ four acute care hospitals, behavioral health hospital, six freestanding emergency rooms and one joint venture hospital.

Specially trained and highly experienced, our physician group treats a wide range of conditions using advanced technologies and minimally invasive techniques.

Website:

The Medical Office Specialist (MOS) is responsible for front desk coverage for the medical practice which includes registration, check‑in, collecting co‑pays, scheduling appointments, billing patients, and scanning records into EMR, reports, and correspondence. The MOS possesses medical terminology knowledge, organization and communication skills, ability to adapt to flexible work schedules and frequent interruptions, and professional appearance, all while maintaining a calm disposition, problem‑solving, and decision‑making skills.

Reliable, tactful, honest and discreet in maintaining confidentiality at all times. Must be able to carry out specific assignments to successful conclusion.

• Fulfills patient care responsibilities as assigned which may include: checking schedules and organizing patient flow; accompanying patients to exam/procedure room; assisting patients as needed with walking, transfers, dressing, collecting specimens, preparing for exam, etc.; collecting patient history; performing screenings per provider guidelines; assisting physicians/nurses with various procedures, charting; relaying instructions to patients/families; answering calls and providing pertinent information.
• Fulfills clerical responsibilities as assigned which may include sending/receiving patient medical records; obtaining lab/x‑ray reports, hospital notes, referral information, etc.; completing forms/requisitions as needed; scheduling appointments; verifying insurance coverage and patient demographics; managing charts to ensure information is completed and accurate.

• Retention Bonus Program if offered.
• Loan Forgiveness Program if offered.
• Challenging and rewarding work environment.
• Competitive Compensation & generous paid time off.
• Excellent medical, dental, vision and prescription drug plans.
• 401(K) with company match and discounted stock plan.
• SoFi student loan refinancing program.
• Career development opportunities within UHS and its 300+ subsidiaries.
• More information is available on our benefits guest website:

One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues were $15.8 billion in 2024. UHS was again recognized as one of the world’s most admired companies by Fortune; listed in Forbes ranking of America’s largest public companies.

Headquartered in King of Prussia, PA, UHS has approximately 99,000 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the United States, Washington, D.C., Puerto Rico and the United Kingdom.

• High school diploma or equivalent required.
• Completion of an accredited Medical Office Assistant/Specialist program or Medical Assistant program preferred.
• Medical Assistant certificate of completion and/or one year experience as a Medical Assistant or Medical Office Specialist, preferred.
• Familiarity with medical terminology required.
• Experience with patient check‑in and check‑out process (according to clinic protocol).