Direct Wage - Learning Excellence Specialist

Special Instructions

Dear Applicant,

The South Texas College Office of Human Resources will not be held responsible for redacting any confidential or sensitive information from the documents that you attach to your application. Confidential and sensitive information include the following:

• Social Security Number
• Date of Birth
• Age
• Citizenship Status
• Gender
• Ethnicity/Race
• Marital Status
• Applicant Photos

* A redaction guide can be found by clicking here.

Please make sure that you omit this information from your application prior to submission. We are advising you that the Office of Human Resources will be forwarding your application to the hiring department as per your submission.

Transcripts
Transcripts must be from an institution accredited by an accrediting agency recognized by the U.S. Department of Education or the Council for Higher Education Accreditation (CHEA).

Foreign transcripts
Applicants submitting employment applications with foreign transcripts must provide transcript equivalency documentation from an approved evaluation service. The evaluation service must be a member of the National Association of Credential Evaluation Services (NACES). The evaluation service links on the following site are provided by South Texas College for your convenience but are not affiliated with South Texas College: NACES Members

Job Description

General Statement of Job

The Learning Excellence Specialist provides assistance and support in the oversight of daily operations for the designated campus. Plans and delivers training for CLE part-time staff. Assists with recommendations for hire, supervision, scheduling, and evaluation of campus Student Learning Assistants (tutorial staff), Customer Service Clerks, and other part-time staff. Oversees workshops and content reviews offered by and affiliated with the CLE.

Specific Duties and Responsibilities

Essential Functions:

• Provides assistance and support for the day-to-day operation of campus CLE.
• Assists with supervision and development of tutorial, and other academic success initiatives designed to enhance learning and to promote the development of independent learners.
• Assists the CLE Campus Coordinator or program manager with recruitment, scheduling, supervision, and evaluation of Student Learning Assistants (tutorial staff), Customer Service Clerks and other part-time staff at campus CLE.
• Provides educational assistance in specific discipline to improve understanding and comprehension of subject.
• Markets CLE-Online services to faculty and students.
• Develops and delivers workshops, presentations, and orientations about CLE programs and services and academic topics.
• Prepares periodic reports of campus CLE activity and student tutoring requests for the Director of CLE and CLE Campus Coordinators.
• Ensures comprehensive and accurate records of services delivered through campus CLE.
• Assists with coordination of organized study groups for students on assigned campuses and maintains attendance records.
• Oversees, develops, schedules and delivers training for CLE Student Learning Assistants (tutorial staff), and Clerks.
• Maintains updated records on CRLA training datasheets for each part-time staff member.
• Meets with part-time staff every semester to review their CRLA level status and ensure that they are in compliance with training requirements.
• Oversees, schedules, and promotes workshops and content reviews for students on assigned campus.
• Addresses student complaints and concerns, notifying CLE Director, CLE Coordinator, Security, and Office of Judicial Affairs, as appropriate.
• Maintains a personal plan for professional development and quality enhancement according to accepted best practices within the field of learning assistance.
• Participates as directed in required departmental training and meetings.
• Performs other duties as assigned.

Required Education and Experience

• Bachelor's degree required. Bachelor's in English, Reading, Humanities, Education, Communication, Business, or related field preferred.
• At least nine (9) months (one academic year-fall to spring) of experience working with students in learning support (tutoring, supplemental instruction, teaching, online learning, advising/peer mentoring) required.

Required Knowledge,

Skills and Abilities

• Excellent oral, written, presentation, and interpersonal communication skills.
• Strong computer skills with knowledge of Microsoft Office including, but not limited to, Word, Excel, PowerPoint, and Outlook, the Windows environment, and internet research skills.
• Knowledge of gathering data and statistical research and reporting.
• Ability to supervise and train large groups of tutors.
• Ability to work independently as well as a team player within department and with others.
• Ability to prioritize, organize, and complete multiple tasks with attention to detail, within stated deadlines.
• Ability to work evenings and/or weekends as needed; willing to travel throughout the college district using own means of reliable transportation.
• Demonstrated commitment to achieving the vision and…