Service Advisor

The responsibilities of a Service Advisor include greeting customers, listening to their needs, providing regular progress updates, and scheduling appointments as needed. This role is at Charles Clark Chevrolet
.

• Greet customers promptly
• Obtain customer and vehicle information
• Clearly report all vehicle symptoms as described by the customer
• Determine and report maintenance base on age, mileage and history of vehicle
• Prepare a complete and accurate estimate of cost for labor and parts
• Establish follow up time
• Monitor the progress of each vehicle throughout the day, and update customers frequently
• Verify that the final invoice reconciles with the work performed on the repair order
• Explain all completed work and charges to customers

• Competitive Pay
• Flexible Working Hours
• Health Insurance
• Paid Time Off
• 401(K)
• GM Training Program
• Opportunities for Advancement

• Proven record of achieving exceptional customer satisfaction
• Past experience as a service advisor, assistant lane manager or service consultant
• Very energetic personality
• A desire for a long-term career with a growing organization
• Personal and professional integrity
• Computer skills and willingness to learn new programs
• Bi-lingual

• Seniority level:
  Entry level
• Location:
  
  McAllen, TX
• Employment type:
  
  Full-time
• Job function:
  Other
• Industries:
  Motor Vehicle Manufacturing

The Clark Auto Group is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.