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Cancellation Clerk
Job in
McAllen, Hidalgo County, Texas, 78501, USA
Listed on 2026-01-17
Listing for:
Sames Motor Company Inc
Full Time
position Listed on 2026-01-17
Job specializations:
-
Administrative/Clerical
Office Administrator/ Coordinator
Job Description & How to Apply Below
Job Type
Full-time
Description
It is the Cancellation Clerk's responsibility to ensure all cancellations are handled correctly, documented properly, and processed in compliance with dealership, lender, and regulatory requirements.
RESPONSIBILITIES
- Process cancellations for F&I products
- Submit cancellation requests to vendors and lenders
- Calculate and process prorated refunds accurately
- Update dealership management systems (DMS) and customer records
- Coordinate with Accounting to ensure refunds are posted correctly
- Track outstanding cancellations and follow up until completed
- Maintain organized files and documentation for audit and compliance purposes
- Ensure compliance with OEM, lender, and state regulations
- Assist with resolving customer inquiries related to cancellations or refunds
QUALIFICATIONS
- Strong attention to detail and accuracy
- Strong organizational and follow-up skills
- Ability to handle confidential financial and customer information
- Familiarity with dealership management systems (PBS or similar preferred)
- Clear communication skills
$12.50
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