Day Care Licensing Team Clerical

Position Overview

The Illinois Department of Children and Family Services is seeking an organized, professional, and energetic individual to serve as a Day Care Licensing Team Clerical. Under direction, this position will provide clerical support as a secretary to a unit supervisor and professional staff. The role will answer phones, greet visitors, maintain files, perform general clerical functions, and compile and assemble data.

This position offers a great opportunity for someone who is detail‑oriented and interested in playing a supporting role in the Department’s operations. DCFS offers a competitive compensation plan, excellent benefits, and a pension program. The ideal candidate will have excellent organizational skills and strong communication skills. Join our innovative team to help make a positive difference in the lives of children and families across Illinois.

• Serve as Day Care Licensing Team Clerical.
• Greet visitors and answer incoming phone calls to determine the nature of the request, many of which may be hostile.
• As a word‑processing operator, compile and assemble data.
• Establish and maintain a filing system, ensuring information is readily available for reference/viewing.
• Generate first (standardized) response to applicant.
• Compile information necessary to prepare travel vouchers for assigned staff.
• Receive, sort, open, read, and distribute incoming mail.
• Follow oral and written instructions, gaining knowledge and experience in, and applying, evolving automated office equipment and technology to complete complex tasks.
• Perform other duties as required or assigned that are reasonably within the scope of the duties enumerated above.

• High school completion or equivalent knowledge, skill, and mental development.
• Two (2) years of office experience.
• Ability to type accurately at 45 words per minute.

• Must pass a background check.
• All conditions of employment listed here are incorporated and related to any of the job duties listed in the job description.

DCFS is deeply committed to the welfare and protection of children. Our goal is to protect children by strengthening and supporting families. From receiving hotline calls to reaching family reunification or foster care and adoption, children and families remain our focus.

• A Pension Program.
• Competitive group insurance benefits (Health, Life, Dental, and Vision).
• 3 paid personal business days annually.
• 12 paid sick days annually (sick days carry over from year to year).
• 10–25 days of paid vacation annually – 10 days in year one of employment.
• Personal, sick, and vacation rates modified for 12‑hour & part‑time work schedules (where applicable).
• 13 paid holidays annually, 14 on even numbered years.
• Flexible work schedules (when available).
• 12 weeks paid parental leave.
• Deferred compensation program – a supplemental retirement plan.
• Optional pre‑tax programs such as Medical Care Assistance Plan (MCAP) and Dependent Care Assistance Plan (DCAP).
• Federal Public Service Loan Forgiveness Program eligibility.
• GI Bill training/apprenticeship benefits eligibility for qualifying veterans.
• 5% salary differential for bilingual positions.
• Commuter savings program (Chicago only).

Monday–Friday, 8:30 am – 5:00 pm.

1701 S 1st Ave, Maywood, Illinois, 60153 (Cook County).

Agency Contact:
Tiffany Kemp
Phone: (202) 555‑1234
Preferred email for questions only: [email removed]

E. Blair.

Use the "Apply" button at the top right or bottom right of this posting to begin the application process. State employees should sign in to the career portal for State of Illinois employees via the blue ribbon link at the top left of the  homepage. Non‑state employees should log in using the "View Profile" link in the top right of the  homepage.

If you have never signed in, you will be prompted to create an account. If you have questions about how to apply, please see the following resources:

• State employees:
  Log in to the career portal and review the Internal Candidate Application Job Aid.
• Non‑state employees:
  On  – click "Application Procedures" in the footer of every page.

The main form of communication will be through email. Please check your junk, spam, or other folders for communication regarding any submitted application(s). You may receive emails from the following addresses:

• [email removed]
• [email removed]

Full time.