Scheduler, Healthcare

Who We Are

Jackson Purchase Medical Center

Who We Are

People are our passion and purpose. Come work where you are appreciated for who you are not just what you can do. Jackson Purchase Medical Center is a 107 all private bed, Joint Commission-accredited facility. From emergent to elective, our facility offers a wide variety of inpatient and outpatient services, including those offered at the New Beginnings Birthing Center, the Advanced Healing Wound Care Center and our accredited chest pain center.

Where We Are

Mayfield is located in stunning western Kentucky, just a short drive to Kentucky Lake to the east, the Ohio River to the north, and the Mississippi River to the west. Here you find there is always something for all ages, whether it s outdoor sports and recreation, visual and dramatic arts, or even living history.

Why Choose Us

• Health (Medical, Dental, Vision) and 401K Benefits for full-time employees
• Competitive Paid Time Off
• Employee Assistance Program - mental, physical, and financial wellness assistance
• Tuition Reimbursement/Assistance for qualified applicants
• Excellent shift differentials, bonus potential for extra shifts, employee referral program
• Professional development opportunities including 100% reimbursement for LPN-to-RN bridge program
• And much more...

Position Summary: Schedules patient testing/procedures/admissions; obtains pre-cert/authorization numbers and enters in the scheduling or registration system; obtains and enters accurate insurance information; answers incoming phone calls.

Reports to: Patient Access Supervisor-Sch/Pre Reg

FLSA: Non-exempt

Education: High school diploma or equivalent Required or at least three years of directly related experience may be substituted for the required education.

Minimum Work Experience

Prior scheduling experience in a healthcare environment is strongly preferred.

Computer Experience Required

Medical terminology, billing, and/or collection experience preferred.

Required Skills

• Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision.
• Must be able to work in a stressful environment.
• Organizational and time management skills.
• Ability to prioritize work based upon patient/department needs.
• Ability to operate standard office equipment, including but not limited to, computer, copier, telephone, fax, scanner.

Essential Functions

• Schedules all patients for ancillary, surgical, and medical testing/procedures/admissions, ensuring that patients are not scheduled when personnel are unavailable.
• Informs patient or physician s office staff of any carrier that is out of network or any issue that may result in a decrease of benefits.
• Informs patient or physician s office staff of any special instructions or testing requirements, and/or provides any other pertinent information or documents.
• Maintains knowledge of the scheduling reports for the next day to ensure patient registration staff are aware of patients presenting for services; appropriate testing is performed; time is available; appropriate staff are available for testing or procedures to be performed.
• Obtains physician s orders and authorization/pre-certification.
• Enters outpatient procedures in the Order Entry System.
• Ensures consistency between scheduling module and admissions module, for patients being admitted for services.

EEOC Statement

Jackson Purchase Medical Center is committed to providing Equal Employment Opportunities for all applicants and employees and complies with all applicable laws prohibiting discrimination against any employee or applicant for employment because of color, race, sex, age, religion, national origin, disability, genetic information, gender identity, sexual orientation, veterans  status or any other basis protected by applicable federal, state or local law.