IT Business Analyst

IT Applications Business Analyst
Contract, Contract-to-Hire
Hybrid in Mayfield Heights, OH
Eligibility
:
No C2C. Open to US Citizens only due to Federal requirements

The IT Applications Business Analyst serves as a key liaison between manufacturing business stakeholders and IT teams, translating business needs into clear, actionable requirements for application-focused initiatives. This role supports the analysis, implementation, enhancement, and ongoing improvement of enterprise and plant-level applications used across manufacturing operations. The ideal candidate brings a solid IT foundation, hands-on business analysis experience, and the ability to work effectively in cross-functional, fast-paced manufacturing environments.

• US Citizenship is required for Federal Government project work
• At least 5 years of total experience in Information Technology, with 2 or more years in a Business Analyst or similar role
• Experience supporting IT applications within a manufacturing or industrial environment
• Hands‑on experience gathering and documenting requirements for enterprise applications
• Familiarity with Agile, Scrum, and hybrid SDLC delivery models
• Experience working with enterprise systems such as ERP, MES, PLM, quality, supply chain, or related applications
• Strong analytical, documentation, and problem‑solving skills
• Excellent communication skills, with the ability to work effectively with both technical teams and business users
• Bachelor’s degree in Information Technology, Business, or a related field, or equivalent experience

• Partner with manufacturing, operations, quality, supply chain, and business stakeholders to understand processes, pain points, and application needs
• Elicit, analyze, and document business and functional requirements for IT applications projects and enhancements
• Create and maintain requirements documentation, process flows, use cases, and user stories
• Serve as a bridge between business users and technical teams, ensuring requirements are clearly understood and aligned throughout the project lifecycle
• Support Agile and hybrid delivery models by participating in backlog grooming, sprint planning, and review sessions
• Assist with solution evaluation, system configuration validation, and design reviews
• Support user acceptance testing (UAT), including test case creation, execution coordination, and defect tracking
• Help manage scope changes by assessing impact, clarifying requirements, and supporting prioritization decisions
• Collaborate with project managers to support timelines, dependencies, and delivery milestones
• Contribute to continuous improvement of business processes and application usage within manufacturing operations