Billing Supervisor

Overview

Platinum Home Health Services

Platinum Home Family of Companies is seeking an experienced and detail-oriented Billing Supervisor to oversee and manage the daily operations of our billing department. The ideal candidate has strong leadership skills, a solid understanding of home health billing, and a commitment to accuracy, compliance, and timely reimbursement.

• Competitive pay
• Supportive leadership and collaborative work environment
• Opportunity for growth and advancement
• Meaningful work supporting patient care operations

• Enterprise-Wide Billing Oversight – Provide centralized oversight of medical billing operations across all Platinum-affiliated entities, including skilled home health, non-skilled personal care, outpatient therapy, and mobility-related services as applicable
• Ensure consistent billing standards, workflows, and controls across all Platinum locations and service lines
• Coordinate billing activities for Medicare, Medicaid, commercial insurance, managed care, and private pay programs across multiple tax IDs and NPIs
• Serve as the primary billing liaison between operating companies and Platinum Management Services
• Revenue Cycle Management & Cash Flow – Oversee end-to-end revenue cycle processes for all applicable Platinum entities, from intake through final payment posting
• Ensure timely submission of NOAs, final claims, adjustments, rebills, and secondary claims
• Monitor and manage A/R aging across all companies, identifying trends by payer, location, and service line
• Implement corrective action plans to reduce denials, delays, and write-offs
• Support leadership with accurate cash flow forecasting and revenue performance insights
• Regulatory Compliance & Risk Management – Ensure enterprise-wide compliance with CMS, Medicare, Medicaid, and payer-specific billing regulations
• Maintain expertise in PDGM, OASIS impact on billing, LUPA thresholds, and value-based purchasing models affecting home health agencies
• Oversee internal billing audits across all Platinum entities to identify compliance risks and revenue leakage
• Collaborate with compliance, clinical leadership, and ownership to address audit findings and implement corrective measures
• Clinical, Intake & Operations Coordination – Work closely with intake, clinical management, QA, and therapy leadership across all companies to ensure documentation supports billed services
• Identify cross-company documentation patterns impacting billing accuracy and reimbursement
• Ensure timely completion and maintenance of physician orders, certifications, recertifications, and plans of care
• Coordinate corrections to OASIS, visit documentation, and episode data to resolve billing discrepancies
• Staff Supervision & Shared Services Management – Supervise and support centralized billing staff serving multiple Platinum entities
• Assign workloads based on payer mix, volume, and entity-specific requirements
• Provide training and ongoing education to billing staff on payer rules, regulatory updates, and system changes
• Participate in hiring, performance evaluations, corrective action, and staff development planning
• Reporting, Metrics & Executive Support – Prepare consolidated and entity-specific billing and A/R reports for ownership and executive leadership
• Track and analyze KPIs across all companies, including days in A/R, clean claim rates, denial rates, and payer turnaround times
• Provide data-driven recommendations to improve financial performance and operational efficiency
• Support month-end, quarter-end, and year-end reporting related to billing and receivables
• Systems, Policies & Process Standardization – Oversee EMR and billing system workflows to ensure accurate and consistent data flow across entities
• Collaborate with IT and operations to implement system upgrades, payer changes, and workflow enhancements
• Develop, maintain, and enforce standardized billing policies and procedures across all Platinum companies
• Ensure secure handling of PHI and adherence to HIPAA and internal data security standards
• Payer Relations & External Communication – Serve as the escalation point for complex, high-risk, or multi-entity billing…