Sales Consultant

Rural King Farm and Home Store strives to create a positive and rewarding workplace for our associates. We offer opportunities for growth, competitive benefits, a people first environment, and an opportunity to work alongside dedicated associates who share a passion for providing an exceptional experience and service to our rural communities. Whether you are starting an entry-level position or joining with professional experience, Rural King encourages professional growth and provides the necessary resources to help you succeed and grow with us.

When you join the Rural King team, you become a contributing member in supporting the needs of and making a difference in the lives of those within the people and communities we serve.

How we reward you

• 401(k) plan that provides a 100% match on the first 3% of your contributions and 50% of the next 2.
• Healthcare plans to support your needs.
• Virtual doctor visits.
• Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic’s Complex Care Program.
• 15% Associate Discount.
• Dave Ramsey’s Smart Dollar Program (no cost to you!).
• Associate Assistance Program.
• RK Cares Associate Hardship Program.
• 24/7 Chaplaincy Services.

The purpose of the Sales Consultant is to play a pivotal role in assisting customers with their agricultural and household needs. With a strong knowledge of farm equipment, power equipment, tools, and home essentials, you will provide exceptional customer service and expert advice to ensure a positive shopping experience.

• Provide excellent customer service by helping potential customers find power equipment products that match their specific applications and needs.
• Engage customers in meaningful conversations to understand their specific needs, preferences, and budget constraints by utilizing our customer engagement model.
• Assist customers throughout the retail financing process and ensure all requirements are met prior to the release of the tractor.
• Manage the ordering of many types of Power Equipment for store stock as well as customer special orders.
• Assist with receiving, moving, and displaying power equipment products.
• Follow the Indoor Merchandising Guide to ensure that all products are set and maintained to company standards.
• Conduct power equipment demonstrations when necessary.
• Assist customers in locating items within the store and recommend suitable alternatives if a particular product is unavailable.
• Actively listen to customer concerns, address any questions or issues promptly, and provide appropriate resolutions or escalate to the supervisor if required.
• Collect customer contact information for situations that require follow-up.
• Establish and maintain healthy, long-term relationships with customers to generate repeat business and referrals.
• Provide expert advice and product knowledge to customers regarding a wide range of products.
• Demonstrate the features and benefits of the products, conduct product demonstrations, and explain technical specifications as necessary.
• Utilize upselling and cross-selling techniques to maximize sales and increase the average unit per transaction.
• Promote exclusive offers and awareness of the store loyalty program.
• Process special orders, operate the POS register, and resolve return issues as needed.
• Collaborate with team members to achieve sales targets and contribute to the overall success of the store.
• Participate in training sessions and stay updated on product knowledge, sales techniques, and company policies and procedures.
• Contribute to visual merchandising efforts by zoning product displays and maintaining a clean and attractive sales floor.
• Ability to work outdoors in various weather conditions.
• Participate in cross-training for flexibility in various departments.
• Actively participate in learning initiatives offered such as training programs and workshops.
• Provide friendly, proactive, and professional internal and external support to others.
• Perform other duties as assigned.

None

• High school diploma or equivalent; additional education or certifications in agriculture or related fields is a plus.
• Proven experience in a sales or…