Supervisor - Dedicated Operations
Job in
Matthews, Mecklenburg County, North Carolina, 28106, USA
Listed on 2026-01-31
Listing for:
Penske
Full Time
position Listed on 2026-01-31
Job specializations:
-
Transportation
-
Management
Job Description & How to Apply Below
Overview
Position Summary: This position is for EPES Transport, Inc., a division of Penske Logistics, based in Greensboro, North Carolina. The primary purpose of the Dedicated Operations Supervisor role is manage the day-to-day operation of assigned Dedicated Account(s), ensuring that Safety, Customer, and Driver Goals are met or exceeded. Driving profitability through contract compliance, expense mitigation, and business growth.
Position Location: Matthews, NC
Shift: Monday – Friday, 1st Shift, 5:00 AM – 2:00 PM
- Coordinate and schedule customer shipments to align with service requirements, acting as the primary point of contact for day-to-day customer needs.
- Ensure accurate and timely submission of payroll in compliance with company standards.
- Manage billing processes, ensuring accuracy and timeliness; collaborate with customers to resolve any discrepancies.
- Engage with drivers to address daily operational concerns, escalating issues as necessary to maintain service quality.
- Partner with PTL to ensure all equipment receives timely preventative maintenance and necessary repairs.
- Implement and oversee company safety programs, including Smart Drive, High Risk Driver Reporting, and driver coaching initiatives.
- Other projects and tasks as assigned.
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