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Retail Outlet Sales and Operations Manager- Store

Job in Matthews, Mecklenburg County, North Carolina, 28106, USA
Listing for: Bob's Discount Furniture
Full Time position
Listed on 2026-01-30
Job specializations:
  • Retail
    Retail & Store Manager
  • Management
    Retail & Store Manager, Operations Manager
Salary/Wage Range or Industry Benchmark: 65000 - 85000 USD Yearly USD 65000.00 85000.00 YEAR
Job Description & How to Apply Below
Position: Retail Outlet Sales and Operations Manager- New Store
** Job Title
** Retail Outlet Sales and Operations Manager
** Job Overview
** As a
** Retail Outlet Sales and Operations Manager
** at Bob’s Discount Furniture, you’ll lead and inspire a team dedicated to optimizing sales, operations, and customer experience within our outlet locations. You’ll play a critical role in ensuring merchandise is received, staged, and sold efficiently, while maintaining a safe, organized, and customer-friendly showroom and warehouse. This hands-on leadership role blends sales strategy with back-end operational excellence to drive success across multiple departments.

This is a full-time, in-store leadership position requiring flexible availability including evenings, weekends, and holidays.
** What You’ll Bring to Bob’s
** At Bob’s Discount Furniture, we value the unique skills and experiences that each candidate brings. Success in this role is driven by a blend of operational expertise, sales acumen, team development, and strategic thinking. If you thrive on leading teams, solving problems, and delivering results while creating a fun and organized retail environment, this is the opportunity for you.
** Key Skills for Success
** To excel in this role, you will need to demonstrate strengths in the following skill areas:
** Core Competencies & Expertise
*** Retail sales and back-end operations leadership
* Team management, coaching, and scheduling
* Inventory control and cycle counting
* Logistics coordination and merchandise flow
* Safety compliance and warehouse standards
* Showroom merchandising and outlet presentation
* Customer experience and satisfaction
* Performance feedback and employee development
* Critical thinking and process improvement
** Preferred Competencies & Skills
*** 2–5 years of retail and/or warehouse leadership experience
* Experience in sales-driven environments
* Proven success in team development and accountability
* Bachelor's degree or equivalent work experience
* Familiarity with receiving, returns, and outbound logistics processes
** Who We Are
** At Bob’s, we have fun, we love what we do, and we’re growing fast! As one of the leading omni-channel furniture retailers in the country with over 200 stores, we’re committed to creating a workplace that values skills-based hiring, diverse perspectives, and an inclusive culture where everyone can thrive.
** How We Will Support Your Success
** We know you have many choices when it comes to your career. At Bob’s, we invest in your growth, well-being, and career advancement.
** Benefits & Perks
*** National Medical, Dental, and Vision Insurance
* Paid Time Off:
Vacation, Sick Days, Holidays, and Your Birthday
* 401(k) Profit Sharing Plan with a generous company match
* Employer-paid Life Insurance with voluntary options
* Pet Insurance and Employee Assistance Program
* Bob’s Helping Hand & Bail Out financial support programs
* Tuition Reimbursement and Employee Scholarship Programs
* On-the-job training and career path development
* Employee Discount from Day 1 and additional partner discounts
** Our Culture & Core Values
** At Bob’s, we believe in fostering a positive, inclusive, and skill-driven work environment. Our core values—
** Honesty, Integrity, Transparency, Community, Safety, Diversity, Accountability, and Fun**—guide everything we do. We’re not just a workplace; we’re a team that supports and celebrates each other!
** Minimum Qualifications
*** Demonstrated leadership and decision-making abilities
* Strong communication and organization skills
* Experience in inventory, receiving, and merchandising
* Must be at least 18 years old to be considered for employment
** Physical Demands
*** Ability to stand, walk, bend, and lift throughout the workday
* Capable of lifting or moving items up to 50 lbs. without assistance
* Frequent use of warehouse tools, ladders, and equipment
** Reporting Relationships**
* *
* Reports to:

** Retail Store Manager
* ** Direct Reports:
** Retail Product Support Leads, Retail Outlet Experience Leads, Retail Product Associates, Retail Outlet Experience Specialists (
* may vary by location*)
** Equal Opportunity
** Bob’s Discount Furniture is proud to be an equal opportunity employer. We celebrate diversity and are…
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