Merchandise Associate

Job Description

Apply for the Merchandise Associate role at The TJX Companies, Inc..

Marshalls, a part of the TJX family of off‑price retailers, offers a dynamic work environment where diversity, collaboration and personal development are priorities. Join us to contribute to a leading Fortune 100 company that values growth, teamwork and customer satisfaction.

• Model customer experience practices with internal and external customers.
• Support and embody a positive store culture through honesty, integrity, and respect.
• Accurately ring customer purchases/returns and count change back to customers according to operating procedures.
• Promote credit and loyalty programs.
• Maintain and uphold merchandising philosophy and follow established merchandising procedures and standards.
• Accurately process and prepare merchandise for the sales floor following company procedures and standards.
• Initiate and participate in store recovery as needed throughout the day.
• Maintain all organizational, cleanliness, and recovery standards for the sales floor and participate in the maintenance/cleanliness of the entire store.
• Provide and accept recognition and constructive feedback.
• Adhere to all labor laws, policies, and procedures.
• Support and participate in store shrink reduction goals and programs.
• Participate in safety awareness and maintain a safe environment.
• Perform other duties as assigned.

• Possess excellent customer service skills.
• Be able to work a flexible schedule to support business needs.
• Possess strong communication and organizational skills with attention to detail.
• Be capable of multi‑tasking.
• Respond appropriately to changes in direction or unexpected situations.
• Be capable of lifting heavy objects with or without reasonable accommodation.
• Work effectively with peers and supervisors.
• Retail customer experience is preferred.

• Associate discount.
• EAP (Employee Assistance Program).
• Smoking cessation resources.
• Bereavement leave.
• 401(k) associate contributions.
• Child care & cell phone discounts.
• Pet & legal insurance.
• Credit union membership.
• Referral bonuses.
• 401(k) match.
• Medical, dental & vision coverage.
• HSA (Health Savings Account).
• Health care FSA.
• Life insurance.
• Short/long term disability.
• Paid parental leave.
• Paid holidays, vacation & sick leave.
• Auto/home insurance discounts.
• Scholarship program.
• Adoption assistance.

2330 Matthews Township, USA
Marshalls Store 0688 Matthews NC

Starting hourly rate: $12.00 to $12.50 per hour. Actual starting pay is determined by relevant skills, qualifications and experience.

TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or any other protected class under applicable law. We provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. Applicants with arrest or conviction records will be considered for employment.

For more information, contact your TJX representative.