Shift Manager

Shift Manager – McDonald's

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This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald’s USA. The franchisee is the employer for this position. Employment matters such as hiring, firing, discipline, supervision, staffing, and scheduling will be handled by the franchisee, not McDonald’s USA. McDonald’s USA will not receive a copy of your application nor be involved in employment decisions.

Managers lead shifts every week, making sure customers get a fast, accurate, friendly experience every visit. A Shift Manager provides leadership to crew and other managers during a shift to ensure great Quality, Service and Cleanliness to customers.

Shift Managers perform a variety of tasks, which may include planning for each shift, monitoring performance during the shift, taking action to ensure the team is meeting McDonald’s standards, monitoring safety, security, and profitability, and communicating with the next Shift Manager to help prepare them to run a great shift, too. Shift Managers may also be responsible for meeting targets during their shifts and for helping their assigned departments meet their goals.

• Food Safety
• Internal Communication
• Inventory Management
• Daily Maintenance and Cleanliness
• Managing Crew
• Quality Food Production
• Exceptional Customer Service
• Safety and Security
• Scheduling
• Training

Previous leadership experience is preferred, ideally within a restaurant, retail, or hospitality environment. Candidates should be positive team players with a flexible schedule and a passion for working in the fast‑paced McDonald’s environment. Age 18 or older is required for manager positions in corporate‑owned restaurants.

• 15–25 days paid vacation
• 10 paid holidays and an 8‑week sabbatical every 10 years
• Education through Archways to Opportunity, including opportunities to earn a high‑school diploma, college tuition assistance, and English classes as a second language
• Medical, dental, and vision coverage
• Pre‑tax flexible spending accounts
• Short‑ and long‑term disability, life, and accident insurance
• Paid leaves of absence
• Service awards
• Employee Resource Connection
• Adoption assistance
• Matching gifts program

By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald’s USA. I acknowledge that the independent franchisee is the sole employer and will handle all employment matters.

This job posting contains some information about what it is like to work in a McDonald’s restaurant, but it is not a complete job description. The posting does not list all of the essential functions of this job.