Pump Service and Repair Technician

Carotek, a Sun Source company, provides process equipment solutions for the industrial, commercial and municipal markets in North Carolina, South Carolina, Tennessee, Georgia and Virginia. Carotek represents over 85 manufacturers as their process equipment distributor, representative, and repair center for pumps, blowers, heat exchangers, valves, instrumentation, IIoT, steam, hydronics, and municipal products.

This position will mainly focus on disassembly, inspection, and repair of all makes and models of centrifugal pumps, positive displacement pumps, positive displacement blowers, vacuum pumps, and a variety of other pumping machines. Daily activities include disassembly of machines.

You will also be responsible for picking up and delivering equipment in the Charlotte and surrounding area to our shop in Matthews, NC.

Thorough inspection of all components, taking measurements with calipers/micrometers where needed. Measuring clearances. Clean up of parts and surfaces before measurements are taken. Writing inspection reports that will be provided to customers. Creating a list of parts required for repair. There will be occasional field service opportunities, which could include an on-site inspection or an on-site repair. Additional duties will include assisting in fabrication of pump packages.

Bases will be fabricated from scratch with welding where needed. Layout will be created based on pump/motor footprint. Mounting and lifting holes drilled and tapped when needed. Basic pump/motor alignment.

• Troubleshoots, repairs, adjusts settings and performs start‑up operations for a variety of pumps, blowers, pressure sensors, transmitters, controllers and valves to meet customer’s requirements.
• Visually inspects, tests and recommends changes to insure required installation meets manufacturers’ standards for operation.
• Observes processes, applies and develops tests and procedures to detect proper or malfunctioning operation of equipment, prepares reports and discusses findings with customer or sales representative, makes changes or adjustments to improve operation or offer a course of action to resolve problems.
• Dismantles defective pumps, blowers and equipment and replaces with new or repaired parts per the manufacturers’ procedures.
• Assembles, repairs and/or replaces related pumps and blowers.
• Directs installers on the proper placement of equipment according to drawings and equipment manufacturers’ recommendations.
• Confers with other Field Service Technicians, manufacturers representatives and customers in person and/or over the telephone to diagnose equipment malfunctions and provide technical solutions to resolve complex equipment requirements.
• Analyzes reports of technical issues to determine trends that affect future design, production, service and maintenance procedures and provide recommendations to management.
• Prepares service handbooks and bulletins based on field investigations, engineering changes and overall knowledge of the product.
• Prepares various reports to include service trips, expenses, inspections, troubleshooting, or other reports requested by management.
• Communicates with co‑workers, management, customers and others in a professional and courteous manner.
• Conforms with all safety rules and uses appropriate safety equipment, if any.
• Maintains clean and organized work area.
• Works at different workstations as needs require.

Any technical repair background, mechanical repair on rotating equipment a plus.

Previous pump and/or positive displacement blower experience; strong mechanical aptitude; welding experience; strong organizational and time management skills; ability to work independently with direction; ability to manage multiple projects at once.

Some on the job training will be provided as needed. Travel may be required for specialized training at manufacturer sites.

Commissions, calibrates, troubleshoots and repairs a variety of pump and blower equipment on‑site for industrial, commercial, pharmaceutical and municipal customers. All of the following duties shall be performed in a timely…