Pharmacy Technician

Overview

Your Purpose: Provide world class customer service to enrich lives by treating our customers/employees in a fair and ethical manner, providing a safe, clean, inclusive environment, being a responsible member of the community, providing the right products, services, and care at the right time with fair and accurate pricing. Provide direct patient intervention by providing health and wellness services and experiences relevant to the patient as allowable by and consistent with state and federal laws.

Role model and demonstrate the company's guiding principles and core values.

• Support company health and wellness initiatives
• Understand and adhere to HIPAA regulations and company policies
• Assist pharmacist in responsibilities that do not require professional pharmacist judgment
• Provide a stellar customer experience while accurately and efficiently completing all steps of reception, data entry, adjudication, and product dispensing
• Operate the cash register and handle transactions (credit/debit cards, EBT, gift cards, cash, checks) in accordance with cashier policies to prevent loss
• Follow guidelines on accepting and tendering vendor coupons; manage cash shortages and shrink guidelines
• Answer phones and triage inquiries as appropriate
• Complete billing procedures to assure best value to customer and company
• Count, measure, and prepare specified products using company best practices
• Put away legend orders
• Maintain clean and organized workstations and customer waiting areas
• Follow guidelines on computerized inventory management, control, and ordering of medications, devices, supplements, and supplies
• Perform ordering functions with primary and secondary wholesalers
• Comply with food safety, sanitation, and safety regulations; identify unsafe conditions and notify store management
• Comply with local, state, and federal regulations; report illegal activity, including robbery, theft or fraud
• Must be able to perform the essential functions of this position with or without reasonable accommodation

• Puts the Customer First - Anticipates customer needs, champions the customer, acts with customers in mind, exceeds expectations, earns trust and respect
• Communicates effectively and candidly - Clear, direct communication; approachable; relates well to others; provides and seeks feedback; actively listens
• Achieves results through teamwork - Open to diverse ideas; works inclusively; accountable; collaborates to achieve goals
• Leads through positive influence - Demonstrates character; builds partnerships; models balance between work and life; develops professionally
• Coaches and develops others - Cares for associates; builds effective teams; provides candid feedback
• Leads change and innovation - Challenges status quo; embraces technology; suggests improvements; judges ideas for viability
• Executes with excellence - Action oriented; drives for results; sets expectations; solves problems; reliable
• Provides clear and strategic direction - Plans well; prioritizes; visualizes future needs; understands industry
• Safety Awareness - Identifies and corrects safety conditions; upholds safety standards

• Engaged:
  Actively connected to the team, organization, and role; contributes ideas; participates in discussions
• Energized:
  Demonstrates passion and drive; tackles challenges; celebrates team wins
• Effective:
  Produces high-quality work; meets deadlines; communicates clearly; seeks improvement
• Empowered:
  Takes initiative; asks for clarification; mentors others; contributes to cross-functional projects
• Enabled:
  Uses available tools and resources; participates in training; seeks feedback; builds a network of peers

• Must be 18 years of age
• High school diploma or equivalent
• Ability to handle highly confidential information
• Meets minimum state requirements to perform the functions related to the position

• Equivalent experience of a pharmacy clerk
• Previous comparable experience

• Pharmacy Certified Technician
• Pharmacy Lead Certified Technician

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations will be provided, in accordance with applicable laws, to enable qualified individuals with disabilities to perform the essential functions of the position.

Physical demands include standing and walking endurance, driving to various stores, lifting up to 50 pounds, pushing/pulling, climbing ladders, bending, squatting, kneeling, and working in different temperatures.

• Posting Date:
  Jan 21, 2026