BDC Sales Representative

Diehl Automotive is Hiring: BDC Sales Representative!

Do you enjoy talking to people, setting appointments, and being part of a high-energy team? Diehl of Massillon is looking for a motivated and customer-focused individual to fill our Business Development Center (BDC) role. Whether you're experienced or just getting started in customer service, this is a great opportunity to enter or grow in the automotive industry with a great brand!

• Assist sales representatives in answering inbound sales calls, emails, and internet leads promptly and professionally.
• Make outbound calls to follow up with customers and schedule sales appointments.
• Maintain accurate notes in the CRM system (Tekion).
• Work closely with Sales Associates to make sure sales leads and tasks are being completed accurately and in a timely manner.
• Work closely with Sales Managers to discuss lead performance and meet dealership goals.
• Deliver excellent customer service and build long-term relationships.

• Positive attitude, strong communication skills, and a team-player mindset.
• Prior customer service or phone sales experience preferred (automotive is a plus).
• Comfortable using phones, email, and computer systems.
• Organized and detail-oriented with strong follow-up skills.

• Base pay + monthly bonuses and commission.
• Available health, dental, and vision insurance.
• 401(k) with employer match.
• Paid time off.
• Plenty of career growth opportunities.

Ready to start your journey with Diehl Automotive? Join a company that values our drive, your ideas, and your growth! Apply today!