Quality and Food Safety Supervisor

Overview

Night Shift - Sunday through Thursday

Shearer's Foods, founded in 1974 and headquartered in Massillon, OH, is a leading manufacturer of salty snacks, cookies, and crackers. Specializing in private label and co-manufacturing, Shearer's is the largest supplier of private brand salty snacks and second‑largest supplier of private brand cookies and crackers. With a strong focus on innovation, service, quality, and sustainability, Shearer's has been awarded the food industry's highest award for environmental sustainability, as well as multiple Supplier of the Year awards.

Operating 16 locations across North America and employing more than 5000 team members, Shearer's is driven by its core values of People, Grow, Impact and Win. The company mission is to deliver exceptional products and services that make snacking a time to celebrate for our customers, colleagues, and community.

At Shearer's Foods, we believe in a skills‑first approach to recruitment and employment. This means focusing on what you can do and how you can grow, rather than traditional metrics alone. We are committed to adhering to anti‑exclusion practices, removing barriers to access, and enhancing opportunities for all individuals based on merit and potential. Your skills, experience, and perspective are valuable—and we want to empower you to make your mark here with us.

Your seat at the table:

• Supervises and monitors the activities of employees engaged in conducting tests to determine the quality of raw materials, bulk intermediate, and finished products
• Ensures behaviors, practices, and the work environment supports a safe and food safe workplace by enforcing safety, Good Manufacturing Practices, and sanitation rules and principles
• Ensures product quality via periodic auditing of specification adherence
• Communicate issues and developments identified during quality assurance activities along with corrective actions
• Customer complaint investigation and root cause analysis
• Coordinate new hire orientation and annual training for employees relating to quality and food safety programs
• Utilizes metrics/data to evaluate and improve quality assurance procedures and processes
• Oversees calibration, maintenance, and repair of quality assurance equipment
• Monitor, support, and enforce all food safety processes and procedures including SQF, AIB, and customer specific standards
• Maintains a working knowledge of government and industry quality assurance codes and standards
• Trained as PCQI, conducts verification/validation of preventative controls
• Trained as SQF Practitioner
• Participation in Internal Audits and Food Safety inspections
• Conducts reviews of non‑conforming material (raw, finished product) and ensures product control is maintained and corrective actions are developed
• Support recall program activities (trace exercises, mass balances, training)
• Serve as HACCP Coordinator
• Assists in implementing quality assurance improvement plans to improve quality assurance procedures
• Plans and establishes work schedules, assignments, and production sequences to meet performance standards
• Coordinate direct report scheduling to satisfy facility needs
• Utilizes standard work processes to ensure repeatable performance
• Monitors quality assurance goals and levels to make sure they are consistent with performance standards
• Confers with other supervisors to coordinate operations and activities within or between departments
• Observes quality control equipment and product to ensure that employees conform to quality assurance standards
• Tracks employees' work performance and attendance to ensure performance metrics are met
• Directs employees involved in the quality assurance process

What you bring to the table:

• High school or equivalent degree required; a 4‑year bachelor's degree is preferred
• 2+ years of experience in a quality assurance management or supervision role within the food processing industry. Experience may be used as a substitute for education.
• Sanitation experience is a plus
• Demonstrated ability to work independently and take ownership
• Demonstrated ability to build a culture of production and food safety where production staff aligns to behaviors practices and sanitation principles
• Prefer 4‑5 years in quality assurance management or supervision role

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.