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Customer Service Representative

Job in Massillon, Stark County, Ohio, 44647, USA
Listing for: Fresh Mark Inc.
Full Time position
Listed on 2026-01-16
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
  • Administrative/Clerical
Job Description & How to Apply Below

Join to apply for the Customer Service Representative role at Fresh Mark Inc.

The Fresh Mark facility in Massillon, Ohio, is currently accepting applications for a 3rd shift Shipping Clerk/Customer Service Rep in our Cold Storage facility.

Responsibilities
  • Ensure customers receive accurate, properly packed product in a timely manner.
  • Maintain/record all related documents required to ship product properly and ensure documents are completed and placed in the appropriate files.
  • Process customer orders for pick up by contacting specified freight carriers.
  • Follow standard work procedures and carry out responsibilities in a safe manner.
  • شعار request and stores shipping materials and supplies, to maintain adequate inventory at all times.
  • Receive raw materials and supplies, report defects or shortages.
  • Maintain clean and orderly work area.

Typical schedule for this role is five days a week (Monday‑Friday). Overtime may be required based on needs.

Requirements
  • Experience with clerical and administrative procedures.
  • Solid computer skills;
    Microsoft Office and Excel. Accurate data entry/typing skills.
  • Excellent written and verbal communication skills; must be able to communicate effectively with co‑workers, freight carriers and supervisors.
  • Excellent organizational and time management જેથી skills.
  • Ability to solve problems as they arise.
  • Work effectively and independently in a fast paced and changing environment with multiple priorities.

We invite you to be part of our exciting team and rapidly growing business. Fresh Mark provides an excellent work environment and comprehensive benefits including paid vacations and holidays, educational assistance and reimbursement, health care with low premiums and deductibles, vision, 401k with company match and more.

Fresh Mark welcomes all interested people to apply for job opportunitiesträ to our company. We pride ourselves in being a diverse company and we consider applicants for all positions without regard to race, color, religion, sex, national origin, age, marital or veteran status, disability or any legally protected status.

All applicants applying for positions with Fresh Mark must accept the Employment Application Consent Form to continue their candidacy. Please click HERE for instructions.

Fresh Mark is a drug(Noted) free workplace.

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