Baker Morning Crumbl Cookies

Morning Baker - hours will be between morning to early afternoon.

Are you self-motivated and looking for more than just a paycheck? If so, keep reading. It’s more than a bakery. It's more than retail. At Crumbl Cookies in Massapequa, New York, we are cultivating an experience with customers and crew that builds and lifts others while developing your own business-oriented managerial mindset. Crumbl offers cookies in a way that can’t be found anywhere else.

With a weekly rotating menu, open concept kitchens, and a famously recognizable pink box, Crumbl is revolutionizing the gourmet dessert experience.

Do you want to be part of the fastest-growing cookie franchise in the country? We are seeking talented Bakers and Mixers who want to grow with us!

• Genuinely Nice!
• Enjoys baking
• Likes working with your hands
• Fast-paced, with attention to detail
• Has a passion to serve and interact with people
• Takes pride in making memorable experiences for people
• Can learn and grow in a fast-paced environment
• Effective communication skills in English
• Basic math and counting skills
• At least 18 years old
• Willing to work a flexible schedule
• Ability to lift and carry up to 55 lbs
• Ability to stand for extended periods
• Compliance with Covid-19 policies (mask-wearing, hairnets, gloves)

Prior experience is preferred but not necessary.

• Assist in crafting cookies at each stage of production
• Read and understand weekly recipes
• Follow recipes to prepare dough, frosting, toppings, and glazes
• Portion dough into uniform balls for baking
• Place cookies on baking sheets
• Apply toppings to cookies
• Box customer orders
• Provide excellent customer service: greeting, answering questions, making recommendations, taking orders and payments
• Maintain clean work spaces
• Restock ingredients and supplies
• Prepare Crumbl boxes
• Greet customers with eye contact and memorable interactions
• Ensure compliance with health and safety standards
• Train and coach team members
• Manage opening and closing registers and cash deposits
• Handle customer issues and employee disputes

• Days:
  Monday through Saturday
• Weekly hours: 30+ hours
• Shifts:
  
  Early morning to afternoon
• Pay: $16 - $19/hour + tips

• Employee discount
• Off every Sunday
• Early close on certain holidays
• Performance reviews and career growth opportunities

• At least 1 year in restaurant/food management (preferred)
• Valid Driver's License (required)
• Serv Safe Food Handlers Certification (preferred; will pay for certification if needed)

• Lift packages 10-55 lbs
• Stand for entire shift
• Climb ladders

• Crumbl shirts and hat provided
• Black pants and sneakers
• No jewelry

• Knowledge of proprietary software (Crumbl platform), Apple products, and communication tools (preferred but not required; training provided)

• Own operational aspects
• Train staff in various roles
• Maintain standards of cleanliness and quality
• Create schedules and manage labor costs
• Enforce policies and handle disputes
• Interact with customers and resolve service issues
• Assist in various roles as needed, including baking, delivery, and restocking