Operations Coordinator - P2303-NH

USPack is a leading logistics provider custom built for the evolving needs of businesses in today’s same-day delivery world.

At USPack our focus every day is to help brands and businesses win in the delivery economy. We keep our finger on the pulse of the latest trends and developments that impact our business and our customers’ businesses.

Find out more at .

• 401(K)
• Health Insurance
• Disability/Life Insurance
• Paid Time Off (PTO)
• Paid Holidays

This entry‑level position provides overall coordination to ensure all company goals are met for a particular operation(s) and client(s). The role involves contracting activities associated with Independent Contractors (IC’s) that provide delivery equipment and transport products from our clients’ locations to destinations as requested by the customer.

• Monitor to ensure all routes are covered, IC check‑in is complete and communicated to the customer, and that routes run on time.
• Create routes pursuant to customer requirements. Ensure IC that accepted dispatch provides the delivery services, and communicate changes to the dispatch department and IC’s as needed.
• Monitor dispatch board to ensure customer requested delivery times are being met.
• Communicate any delays and/or problems to the customer and dispatch department.
• Ensure IC’s are providing services in the vehicle type requested by the customer.
• Ensure compliance with IC log in process and EC‑mobile.
• Work directly with IC’s to assist with issues they may encounter while under dispatch.
• Assist in arranging for STAT coverage for customers, as needed.
• When necessary, restructure routes as requested by the customer, to ensure on‑time execution.
• Ensure IC’s are providing contracted delivery services in compliance with customer regulations.
• Assist with contracting of IC’s as needed.
• Complete daily service reports as required by the customer.
• Create and process administrative reports and paperwork as directed.
• Follow up with IC’s to ensure their paperwork is up to date, as needed.
• Ensure IC’s are providing services in a uniform shirt with visible , as required by customers for identification and security purposes.
• Perform other duties as assigned.

• Basic MS Office Programs (Outlook, Excel, and Word) experience required.
• Proactive and resourceful. Ability to work effectively in a fast‑paced environment.
• Independent judgment required to plan, prioritize, and organize competing tasks or demands that may be deadline driven.
• Must maintain a valid driver’s license and clean, functional vehicle.
• Ability to develop and maintain meaningful business relationships with customers.
• Ability to lift up to 50 pounds on occasion.
• Ability to work overtime as necessary.
• College Degree or a High School Diploma with an equivalent combination of education and experience.
• Six Sigma Green Belt Certification preferred.

Shift Days:
Monday through Friday

Shift

Hours:

7:30 am – 4:30 pm (Available to work extra hours, weekends, and holidays preferred)

Pay Rate: $20 – $22 per hour (Dependent upon experience level)

Travel:
On occasion

At USPack, our values guide our actions and decisions. We are driven by integrity, a passion for service, collaboration, accountability, and innovation.

If you would like to join the USPack Services Team, fill out our online application, or reach out to our Recruiting Team for current job opportunities at (Use the "Apply for this Job" box below). may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

• Entry level

• Full‑time

• Management and Manufacturing

• Transportation, Logistics, Supply Chain and Storage