Waterfront Aquatics Director, Camp Grossman

Overview

Now Hiring! As the Camp Grossman Waterfront Director, you’ll be the heartbeat of all things aquatic ’re looking for an enthusiastic, safety-minded individual to lead our waterfront program and inspire a love for swimming, boating, and water safety in every camper. This is a leadership opportunity where your passion for aquatics and your commitment to youth development make a lasting impact.

Under the direction of the Senior Aquatics Director, the Camp Grossman Waterfront Director is the primary liaison between JCC Greater Boston’s Aquatics Department and Camp Grossman. The Waterfront Director will be responsible for bringing Camp Grossman Waterfront operations into alignment with JCC Greater Boston‘s Aquatics Department standards, policies and procedures as they plan, monitor, and supervise all aspects of the Camp Grossman Waterfront operations.

This includes but is not limited to: supervision of lifeguards and swim instructors, equipment and inventory management; customer service; staff training; payroll; staff scheduling; lifeguarding; and teaching swim lessons. In accordance with Agency standards, the Waterfront Operations Director will take responsibility to collaborate with other departments to ensure highest standards of safety, customer service, collaborative problem solving and optimal member/customer/camper experience at all times.

Primary responsibilities include, and are not limited to:

RESPONSIBILITIES & DUTIES

• Oversee all aspects of the day-to-day operations of the Waterfront:
• Provides beach presence for both staff and campers, in order to ensure safety and excellent customer service at all times.
• Effectively manages all aspects of the season opening and closing of the Waterfront.
• Acts as “On Call” staff person during off hours to troubleshoot operational and staffing issues that may arise.
• Act as a substitute for absent guards or instructors when needed.
  • Performs swim instruction as needed for all programs.
• Performs swim instruction as needed for all programs.
• Coordinates staff, camp participants and waterfront schedules for each of the programs/activities taaking into account the daily camp schedule as a whole.
• Ensures proper staff to participant ratios are adhered to regarding free and instructional swim.
• Oversees swim class logistics. Orchestrate level advancements, class enrollment, and skill progressions into iClass.
• Manage external email communications with families regarding student progress, and any other questions regarding swim lessons.
• Ensure class curriculum are followed in accordance with LKSA model.
• Ensures proper storage, maintenance, and usage of all PFDs, including life jackets, ring buoys, and lifeguard tubes
• Manages and maintains lifeguarding materials, including waist pouches, whistles, goggles, etc. And coordinates with the Program Director to order new waterfront supplies
• Train and manage waterfront staff in all aspects of swim programming
• Manage emergency action plan documentation for the Waterfront.
• Act as Aquatics liaison across the JCC Greater Boston and Camp Grossman Campuses. Facilitates seamless handoff for users of Camp Aquatics programs and year-round JCC Aquatics programs.
• Other duties as assigned.

• Aquatics lifeguards, swim instructors, class supervisors/admin as assigned.
• Schedules and trains lifeguards and instructors.
• Supervises and evaluates part-time aquatic staff, observing lifeguards and swim instructors in order to maintain a high level of instruction and safety.
• Trains all lifeguards on emergency response scenarios and expectations.
• Ensures all swim instructors are properly trained in the JCC safety and Aquatics protocols for safety and customer service.
• Performs all aspects of time and attendance reporting for payroll for each of the program staff supervises: responsible for aquatics lifeguards and instructor payroll on a bi-weekly basis.
• Coordinates and administers in-service training for lifeguards and instructors on a biweekly basis, when possible, as well as customer service training.
• Attends all relevant meetings, including leadership, supervisory, and all-staff meetings. Including but not limited to three Sundays:…