Service Technician; Northeast

Service Technician (Northeast)

Job : BH-3509-3
Job Req : Service technician

EEO Statement: Ingersoll Rand is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

Service Technician

Multiple positions located at or near our Northeast US Customer Center Locations – Marlborough, MA;
Edison, NJ;
Aston, PA;
Scarborough, ME. This role is typically not eligible for relocation.

Monday – Friday, 7:30 AM – 4:30 PM

Starting Pay will range between $25.00 – $35.00 per hour depending on qualifications and experience. This is a full‑time, hourly position. $3,000 Sign‑On Bonus!

We are a technology leader of over 160 years with an entrepreneurial spirit, producing innovative and mission‑critical flow creation and life‑science technologies across a broad portfolio of products and services.

The Field Service Technician serves customers by installing, troubleshooting, repairing, and maintaining all makes of rotary screw and reciprocating, as well as Centac and ECC air compressors and related compressed‑air components.

• Perform preventative maintenance on Ingersoll Rand compressed‑air equipment.
• Interact with customers to address equipment concerns and collaborate with Service Coordinator on ordering parts.
• Assist and train apprentices and Field Service Technicians.
• Effectively communicate verbally and in writing with customers and co‑workers.
• Provide technical assistance on equipment pre‑commissioning, start‑ups, installations, and repairs.
• Increase customer awareness of Ingersoll Rand products and services such as Preventative Maintenance, Diagnostics, Audits, and Leak Detection.

• 2+ years experience troubleshooting industrial/commercial mechanical systems.
• Valid driver’s license for a minimum of 12 months with no major or frequent traffic violations.
• Service technicians required to be on‑call; not the first 90 days. On‑call weeks may occur as often as every 4 weeks or more.
• Physical demands: regular use of hands, fingers, walking, stooping, kneeling; lifting and moving weight limits per safety policy.
• High School Diploma or equivalent required.

• Read wiring schematics and diagrams for all equipment.
• Advanced network systems installations (IMMC/ASC, X Series Automation).
• Basic vibration troubleshooting.
• Basic air‑quality troubleshooting (compressor/dryer, air treatment).
• Proficiency with Microsoft Office, handheld computers, and other basic computing.
• Maintain cost‑efficient business travel practices.

• Industrial air compressor maintenance and knowledge.
• EPA certification.
• Veterans/Active‑Duty Military encouraged to apply.

Daily travel within a 3‑hour radius within our service area. A company vehicle and fuel card will be provided.

Comprehensive benefits including medical, prescription, dental, and vision plans; wellness programs; life insurance; a robust 401(k) plan; paid time off; and an employee‑stock grant.