Meat Team Member; Service Counter

Overview

A career at Whole Foods Market is more than just the work you do- it's about your personal growth and creating meaningful change. Our purpose is to nourish people and the planet. That means improving how people eat, funding grants for school gardens, providing access to fresh and healthy food to people living within food deserts, alleviating poverty in developing countries, and so much more.

Working with us means you are making a difference within your community and beyond. We aren’t just a grocery store: we’re world-changers. With your help, we will continue to set the standards of excellence and revolutionize the grocery industry.

• Provides support as a member of the meat team to include duties related to counter service, stocking, and sanitation in the meat department.
• Ensure a positive company image by providing courteous, friendly, and efficient service to customers and Team Members at all times.
• Perform duties in accordance with team and store Standard Operating Procedures.
• Support WFM core values and goals; promote national, regional, and store programs and initiatives; and ensure adherence to health and safety regulations including Food Safety and regulatory duties required in the department.
• Ensure a fresh and appealing display by checking quality, keeping cases and shelves clean and well stocked, rotating and removing out-of-date products, filling ice tables, and performing other duties as assigned.
• Maintain back stock in good order.
• Assist with sampling program, keeping sample areas full, clean and appealing.
• Clean cases, glass, signs, uprights, coolers, smokers, floors, and drains as required.
• Arrive to work station on time, appropriately groomed, dressed and ready to work; work all scheduled shifts and attend required trainings and meetings.
• Provide excellent customer service, address needs of customers in a timely and effective manner, and model suggestive selling techniques; answer phones and pages promptly and courteously.
• Maximize sales potential through proper prep, storage, rotation, stocking, and merchandising of product.
• Follow and ensure compliance with established procedures, including Weights and Measures, health and sanitation, and safe work practices.
• Maintain a clean and sanitary working and shopping environment; maintain equipment in accordance with WFM cleanliness and safety standards.
• Perform opening, mid, and closing duties as assigned; ensure accuracy of signs and pricing.
• Immediately report safety hazards and violations.
• Perform other duties as assigned by store, regional, or national leadership.

• Ability to sell proactively.
• Ability to learn basic knowledge of all products carried in department.
• Ability to visually examine products for quality and freshness.
• Proactively reads labels and familiarizes oneself on various products.
• Assists with periodic inventory checks.
• Ability to deliver information in a clear and respectful manner to fellow Team Members, customers, and vendors.
• Ability to meet customer service expectations and standards in all interactions with customers, vendors, and Team Members.
• Ability to follow directions and procedures; effective time management and organization skills.
• Passion for natural foods and the mission of Whole Foods Market.
• Strong work ethic and ability to work in a fast-paced environment with a sense of urgency.
• Understanding of and compliance with WFM quality goals.

• No prior retail experience required.

• Must be able to lift 50 pounds.
• In an 8-hour work day: standing/walking 6-8 hours.
• Hand use: single grasping, fine manipulation, pushing and pulling.
• Work requires bending, twisting, squatting and reaching.
• Exposure to FDA approved cleaning chemicals.
• Exposure to temperatures: under 32°F (freezing), 32–40°F (refrigerators), over 90°F.
• Ability to work in a wet and cold environment.
• Ability to handle knives and other cutting equipment.
• Ability to work a flexible schedule including nights, weekends, and holidays as needed.
• Ability to use tools and equipment, including box cutters, electric pallet jacks, and other heavy machinery.

The purpose of this document is to provide a…